Thank you to the excellent, patient and extremely helpful Branch Manager, Scott, who went over and above to give me an unexpected personal shopping experience at the Taunton store. I know nothing about Duke of Edinburgh or kit required and being ex-forces, Scott was able to help me navigate my way through the complex kit list and happily help with every element; From what is the best sized rain cover for the back pack, to first aid kits with blister plasters, cutlery, water bottles (that were on offer by the way) and the best walking boots for a boy who is growing daily! Thank you Scott, you deserve recognition by the company for literally going above and beyond the real 'Call of Duty'! I have a younger son in Army Cadets, so will definitely be returning soon. Top marks and a five-star review - ...
Read moreI found staff initially very unhelpful and not in tune with being in sales. I was looking for some snow shoes and 2 identical pairs of the ones I like on a shelf which was 2 high for me to get anything other than the 1st shoe, which was a size too small. When I asked for assistance the sales girl, told me that if they weren't in my then they have sold out. I had to re-explain again that I could reach the 2nd pair to ascertain the size. She then agreed to come over with a ladder, took the 2nd shoes of the 1st pair and told me it's size. I then had to inform her again that there were 2 pairs on the shelf and what she had looked at was the other shoe from pair 1. 1st one still...
Read moreMountain Warehouse in Taunton is a well-presented store with friendly service and a good range of outdoor gear. It is a wonderful place if you are looking for practical items like durable bags or decent umbrellas, which they do very well.
Clothing wise, the selection is fine but nothing that really excites me or makes me want to buy. The quality seems solid, but the styles feel more functional than inspiring.
It is still worth visiting if you need outdoor accessories or reliable travel gear, but for clothing that stands out, there may be better...
Read more