RPM Fitness at Bank of America Plaza — Attraction in Atlanta

The facility is great, but the ONLY reason i'm giving this a 1 star rating is because of my experience today when I decided to sign up. Whoever the man was (I caught myself typing 'gentleman' but he wasn't even that) that signed me up, initials are D.F. I believe, was horrible. Absolutely the worst customer experience I have ever had at any gym. I work in this building and had an encounter with him when I went to do a tour, that a co-worker came along with me on, and my co-worker ended up doing the tour for me originally when he should have. At that moment, because of that experience last year, I decided not to join. For a few weeks, I have been going back and forth on if I wanted to sign up because it would really be convenient and my co-workers that go to the gym here truly enjoy it, so today was the day that I signed up. His behavior was as if he did NOT want to be bothered and when I initially approached the gym, I said that "I'm interested in signing up today, but I wanted a bit more information on what you offer.." and his response, in a way where it was just so annoying that I had questions. After it was all said and done, I went back to our suite and asked my coworkers about their experience and then mentioned who I dealt with and they ALL began to tell me how he is horrible! They mentioned that so many people have stated that they have had so many complaints on this same person and he's been with them for 10 years. How is that possible?! Call me crazy but you'd think that you'd want someone who people would feel comfortable around or approaching.. And that is not me saying he is intimidating, because there is nothing intimidating about him. His attitude and tone is off-putting and they need...

Was looking for a gym to use while in town for a few days. Ended up choosing RPM Fitness due to its proximity to where I was in Midtown. For a reasonable price I had access to their excellent facilities--machines, weights, and spin bikes all in great condition. Towels, water, and other amenities are provided, and the locker rooms are clean and have plenty of features (apparently a sauna I forgot to try!) The people who run the place definitely care about what they do--When I had a problem with my access card, the manager, Jasmine, quickly responded to my email (on a Friday night!) and got it sorted out in no time. If you're a local and need a new gym, go here. If you're just visiting ATL and need a gym for a few days like i did, go here. You'll be...

We had a fantastic year at RPM Fitness. The location has plenty of equipment, the staff is incredibly nice (Jasmine is the greatest!), and it's in a convenient location with very reasonable pricing. I can't recommend this place enough, with one caveat:

A very select few members harbor no respect whatsoever for the gym equipment, and go out of their way to slam and drop weights as loud as possible. This is incredibly rude for the people around them, and should be considered a destruction of property. Many of the heavier dumbbells are bent and warped due to this behaviour. I cannot urge the gym faculty enough to start removing these members. It does not foster a healthy environment, and there is no room for this destructive behavior in...