I wish I could give this experience 0 stars. I am a HH member and have stayed at plenty of hotels both state side and internationally. This stay really had me considering doing away with my membership. Myself and my spouse had a one night stay booked at this location. We called prior to coming(as we always do), to find out about all the fees we would have to pay including parking. We were told that parking would be about $70 per night; we thought this was outrageous, but given that we already had the night booked, we were prepared to pay this. There were no instructions given for parking so once we arrived at the hotel, there was a big old “P” sign for a parking garage directly next to, and kind of under the hotel. We went to the park and garage assuming that this was the parking that we were paying $70 overnight for. We parked and went to check in. Upon checking in we still asked about parking again and let the front know that we took a ticket for the parking. At no point during this conversation where we told that we were parking in the wrong place and needed to go to the valet for this $70 parting. Once we got to our room and got settled we needed to make a run to the store. When trying to leave the parking garage, we used our room key assuming this is how the $70 would be paid but it did not work. We had to back up and go back to the lobby. When speaking to the associate at the front desk, we were informed at this time that that parking garage has nothing to do with the hotel and we should have used the valet for the $70 overnight parking. I informed the female at the front desk that we let the person we were checking and know where we parked and at no point did they mention this when we were asking them questions about parking? I asked her what do we do now she told us we have to pay to get out of that garage and then use the valet. I told her the short amount of time that we went upstairs, It’s charging us $30 just to leave. She smirked at us and said she cannot help us with that (it was as if she did not even care at all). We realized no one was going to help so we just paid it to get out. Upon returning we went to the Valet for parking( since we knew now). Valet pretty much told us they could do anything for us because they were full so we would have to find our own parking. He pointed to the parking garage and we told him we already mistakenly used it earlier and they told us to make sure we used valet upon returning. He told us that he couldn’t do anything to help us, at this point, we wanted to check out and just leave. We ended up having to park in the garage again which cost us almost $100 just for parking. we pretty much paid extra nights stay in parking fees just to stay at this hotel after being uninformed and misinformed. I HAVE NEVER HAD AN EXPERIENCE THAT MADE ME HATE HILTON HOTELS, AND BEING A HH MEMBER MAKES IT EVEN WORSE ! After all of this, we didn’t even get to enjoy the hotel or the experience because we were just so frustrated we just locked in for the night and checked out ASAP ! I would not recommend this hotel if you want to pay for a whole nights stay in parking fees or deal with associates who doesn’t even give a dam.