Went for the Death Cab/The Postal Service concert, and thankfully we realized that there were three metal detectors, but there was essentially two short lines and one massively long line with hundreds of people waiting. There was no signage for those three lines, so we got in the shortest one and hoped for the best. There was one employer off to the front right who was yelling "GA over here!" near a sign that said "Pit", but you could barely hear him even when we got to the front of our line. No employees made any effort to tell people in the one really long line to branch into three lines, and there was no signage letting folks know they couldn't bring purses/bags. I thankfully read an email I got from Ticketmaster that said no bags, but it was clear not everyone did... it was also difficult to find our seats once the opener started due to non existent lighting for seat sections and the rows themselves (we helped a lot of people find their section who thought they were in our section). Staff inside were friendly, and the show was fantastic, but logistics could have been better. The closest women's bathroom was also right next to two bars with two separate lines, as well as the long merch line, so all those lines converged and made it very crowded and not accessible for non-able-bodied folks/children. Had a great time overall, just wanted to leave a review in case the venue reads these and can rethink logistics for...
Read moreI came here for the Kevin Hart comedy special: Acting My Own Age. Me and my husband came to it together for a date night and our phones were immediately taken and locked in a pouch so unfortunately no photos. When I tell you this place was spotless even saying it now I’m so confused as to how. With how many events they cater too and the amount of popcorn served you’d think it would be gross, but it wasn’t. Everything was clearly spotless and the bathrooms were so shiny I could see my reflection in the floor. No matter where you sit you’d definitely be able to hear it all. We sat upper left level and had a blast. The overpriced food was worth it because I haven’t had a pretzel with cheese in years and it’s my favorite thing to get! They served beer, popcorn, merchandise and so much more. But this is about the arena! The staff there was super friendly and the security was on top of there game. There were enough bathrooms around the arena a toddler could throw a baseball and it would hit one, so you never have to worry. It was wheelchair accessible which is super nice and thoughtful and there’s plenty of room. Every seat had a cup holder which was nice and I don’t know about the bottom half but on the top rows our cup holders were in the back of the seat in front of us...
Read moreThe ppl running this place are horrible. They were going to allow my bf to propose to me at last nights hockey game. He gave them money and for 3 days prior to the game he kept calling to confirm that it was really going to happen. Everything was going as planned right up to the last second. They took him down to the ice and right before it was supposed to happen my bf was told they had to run their promo instead. I can't even explain how horrible he felt. They literally led him on just to tell him "oh sorry we really can't do this". The amount of work that he had put into it was all for nothing. He thought he was getting the chance of a lifetime, but instead he was crushed. If any of the owners read this you should be absolutely ashamed of yourselves for hiring the kind of people that...
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