Idaho Candy Company in Boise, United States - reviews,open hours,photo spots,things to do

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idahocandycoidahocandyco

Visit our factory store with me! #idahocandyco #madeinidaho #visitidaho #idahospud #nostalgiccandy

amy hurstamy hurst

A review of the candy: peanut brittle is good. Has a good flavor to it. It’s not something I’d be amazed with. But it is better than store bought brittle. Chocolate peanut clusters had no joke, 1 peanut in them in most of the clusters. Lol. The chocolate is pretty waxy. I shop at sprouts grocery stores and they’re peanut clusters are better. The toffee is pretty bland. The “old faithful” bar was decent. The chocolate on that bar was actually less waxy than the clusters. I’m allergic to coconut so I didn’t get to try their spuds. All in all I’d give it 2 stars. The brittle was a solid 3 but the chocolate knocked it down a star. A review of the service: I’d give that a half star. But even that may be much. I went in around 2pm on a Monday and there was only 1 other person in the small shop. I had to pass the counter going in. Not a “ hi”, “welcome”, “be with you in a minute” nothing from the lady behind the counter. The door is literally in front of the counter. I was in the shop for a good at least half an hour waiting for a friend that had to go there because they just HAD to. I was the ONLY person in the shop and the lady still didn’t greet me, didn’t try to sell anything to me, didn’t try to up sell me on anything. I honestly felt as if she was ticked off that I was even in the shop. I asked her 5 questions in total and each time it was a labor to answer me. The only happy/pleasant interaction I had with her was when I paid for my stuff and left. There was another gentleman there as well. He never once said a word to me. When I worked in retail and customer service we had to great or acknowledge a customer within a minute of them in our site, definitely went at least 15mins before her answering a product question. Could definitely work on the customer service skills there. A review of the shop/museum(?): the shop itself is super small and connected to what I would think is their office?(the people their were working on what looked like spreadsheets. Just a guess) they took 2 phone calls between the 2 of them and one was a cold call that the lady servicing the shop was annoyed she even picked up. It’s a quaint looking space. Has a few cool looking old things and photos. Not much candy. A video plays of the process of how things are made. All in all, you could watch it on YouTube probably. I’d give the shop 3 stars. It’s cute.

Kurt McCulloughKurt McCullough

Ordered your candy Via Goldbelly. Other than the chocolate sitting in the back of a FEDEX truck for 12 hours in 112° on the Mexican border. Even though box was stamped 100 times all over the outside: CONTAINS CHOCOLATE, WILL MELT.. Guess what.. It melted into one big glob of packaged Goo.. Ive eaten your candy since I was a kid. Normally have to shop @ Smith & Edwards in the Salt Lake City for your candy.. I was disappointed with Goldbelly, Not you.. Guess will have to go the 1600 miles to purchase in Salt Lake.. I still Luv your candy though.. plotted.. Scouts out.

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Reviews of Idaho Candy Company

4.6

(85)

2.0

4y

A review of the candy: peanut brittle is good. Has a good flavor to it. It’s not something I’d be amazed with. But it is better than store bought brittle. Chocolate peanut clusters had no joke, 1 peanut in them in most of the clusters. Lol. The chocolate is pretty waxy. I shop at sprouts grocery stores and they’re peanut clusters are better. The toffee is pretty bland. The “old faithful” bar was decent. The chocolate on that bar was actually less waxy than the clusters. I’m allergic to coconut so I didn’t get to try their spuds. All in all I’d give it 2 stars. The brittle was a solid 3 but the chocolate knocked it down a star. A review of the service: I’d give that a half star. But even that may be much. I went in around 2pm on a Monday and there was only 1 other person in the small shop. I had to pass the counter going in. Not a “ hi”, “welcome”, “be with you in a minute” nothing from the lady behind the counter. The door is literally in front of the counter. I was in the shop for a good at least half an hour waiting for a friend that had to go there because they just HAD to. I was the ONLY person in the shop and the lady still didn’t greet me, didn’t try to sell anything to me, didn’t try to up sell me on anything. I honestly felt as if she was ticked off that I was even in the shop. I asked her 5 questions in total and each time it was a labor to answer me. The only happy/pleasant interaction I had with her was when I paid for my stuff and left. There was another gentleman there as well. He never once said a word to me. When I worked in retail and customer service we had to great or acknowledge a customer within a minute of them in our site, definitely went at least 15mins before her answering a product question. Could definitely work on the customer service skills there. A review of the shop/museum(?): the shop itself is super small and connected to what I would think is their office?(the people their were working on what looked like spreadsheets. Just a guess) they took 2 phone calls between the 2 of them and one was a cold call that the lady servicing the shop was annoyed she even picked up. It’s a quaint looking space. Has a few cool looking old things and photos. Not much candy. A video plays of the process of how things are made. All in all, you could watch it on YouTube probably. I’d give the shop 3...