Hotel Renegade — Hotel in Boise

Hotel Renegade was an experience of above-and-beyond hospitality. Even before entering, I was greeted by doormen and valet who opened the door. Upon entering, I was welcomed by bright smiles and warm acknowledgements by the staff at the front desk who were upbeat, patient, informative, and all together helpful.

I had the privilege of using Hotel Renegade’s meeting space for a week-long meeting. The head of meeting operations and supporting crew were at the room to greet me for the first morning, and we exchanged contact information. The level of care, communication, professionalism, and fast and responsive assistance we received was remarkable.

We started in one entirely aesthetically pleasing and nicely set-up conference room. There was some minor work being done nearby and an individual from our meeting complained to staff about the noise, and in the blink of an eye, the staff had us set up and moved to another room sans any extra charges. This crew was so fast and responsive in troubleshooting even the most minor of things (of which there were few). And they all had the best attitudes and most helpful demeanors.

We had an off-site day and asked if Hotel Renegade could help with procuring beverages and snacks. Their team was seamless with communication and had a proposal drawn up in no time. Then they went out of their way to deliver the snacks and goods, even though we were at another venue. Start to finish, the experience I had with the Hotel Renegade staff was superb!

And the hotel is spectacular! The layout and design are so aesthetically pleasing. The exposed wood beams, wood framing, plush seating, massive windows, light wall color palette, and combination of wood and tile flooring made for a vibrant, rich, welcoming environment.

The Sawtooth room and the ballroom are elegant meeting spaces, and the patio next to the ballroom is striking with great seating and views across Boise. The artwork found throughout the hotel is also a great accompaniment to a great...

I give 10 points each to the staff, restaurant, amenities, location, and attention to details. However, while the appointments in the room were superior, I assign zero points to the room design itself. For context, I've traveled around the world and stayed in over a hundred hotel rooms in most of the developed countries, and I've never experienced anything as outstandingly weird as the one I was given in the Renegade.

The bathroom is a floor to ceiling fishbowl with a solid wooden door on the side. From the rest of the room you can see the shower and the toilet. Why there is a door to a transparent fishbowl is already pretty strange, but that there is zero privacy in the bathroom, including the toilet, is beyond strange. At first I thought maybe the glass would darken if you pressed a button, but no, it is a perfectly clear fishbowl. How anyone could have thought this was a great idea given the obvious care to the rest of the hotel is just beyond me.

After mentioning this peculiarity to one of the staff, it became clear that other guests assigned to this type of room had offered the same comment. Recommendation to other potential guests: when you check in ask if the bathroom is a fishbowl. Then you can decide if that's something you're comfortable with.

As I said, I've never seen anything even remotely like this in any other hotel before. So it is certainly unique, but not in a direction I'm...

Event staff has predatory business practices.

We reached out to Hotel Renegade to host my fiancée and my wedding coming up in June 2025. The event planner started off great, but then stopped all communication. No return phone calls, no email responses. Being told to NOT submit our deposit due to Hotel Renegade changing or updating their systems and they didn't want our deposit lost, was the last communication we received. This was more than 6 months ago at the time of this review.

After multiple outreach attempts by us with no response, we emailed in to cancel our June booking and finding another venue. Yet again, no reply.

Now in the last 3 weeks, past the acceptable timeframe to cancel without penalty, a new event planner resumes contact with us stating that they are cancelling our booking but will be invoicing us more than $9000 for not cancelling in time.. Remember that we requested cancellation more than 6 months ago, and I have all my email correspondence.

The new event planner even emailed me ACKNOWLEDGING that I attempted to cancel, but that the cancellation was not agreed upon by both parties.

Do yourself a favor, avoid Hotel Renegade for weddings and events as they ghost clients until they are past the point of no return and then try to steal money from people through predatory practices and...