Branson Boardwalk — Attraction in Branson

We unfortunately went in the rain. It was expensive at $35 per adult per event at the door (3 events available). Since we went in the rain, so did everyone else. The staff was rude and very unhappy to be there. They were also pushy and seemed to be mad at us because of it. We bought our $70 worth of tickets at the door and was told we had to wait for 45 minutes to go in. No apparent reason. Her just being a "B" and taking it out on us. She seemed to smile making us wait 45 more minutes. It took us nearly an hour to get to buy the tickets in the first place. We waited in the line to get in anyway. It took nearly 45 minutes. We entered 10 munutes before our ticket time. They also seemed unhappy we didn't take the octopus photo's. Horrible feeling. Embarrassing to us. Bad enough this whole town seems mostly to cater to children. But to have adults treat us this way was so beyond unaccessible. We asked if we could wait some our time in the gift shop and then go in. We have spent money, the "supervisor" who really seemed to hate being there said NO loudly and said she wouldn't allow it because it wasn't policy and we would spend our money on schedule when we went through the exhibit. I enjoyed the experience, because my wife did. If I could get my money and time back, heck YES I would! It was so over run with rude people and out of control children and rude hateful staff, I would DEMAND a refund. We spent our money on their dang schedule. We spent more money on give away junk than we did on admission. I just want my refund...

This place is genuinely family oriented, they care and it shows. We had an incredible time at the aquarium to say the very least. There are so many interactive things to do for all ages, room after room there’s something for everyone. While the place itself is interesting and full of life, the staff is what makes takes it above and beyond. We brought our daughter here for her 4th birthday, she has a stuffed shark she got from here that she took everywhere. One of those stuffed animals that became priceless in our household. Due to unfortunate circumstances her shark was shredded by our puppy. The staff here understood our urgency for finding another and made it happen. The communication and follow up was thoughtful and heartwarming. They cared to help find a little girl her beloved sharky and we couldn’t be...

My husband and I, along with our youngest daughter, just got back from Branson, taking a 4 day mini vacation. The Aquarium was the last thing we did before leaving Branson. Emma, my almost 16 year old, absolutely LOVED the Aquarium. She just absolutely loves fish and nearly everything aquatic. This was her first visit to Branson and Silver Dollar City ever. My last visit was was when I was 18. That was 37 years ago. I would highly recommend the Aquarium, Branson and Silver Dollar City. It was better than I remember. We're planning on going back again soon but stay longer. Everything was worth it. But I've got to get my husband to go to KCMO or Whiteman and get his Veteran ID. We missed out on Veteran discounts because he didn't have his Veteran ID card. Branson is a big Veterans supporter....