Pier 60 Parasail — Attraction in Clearwater

This was my first time parasailing, and sadly it will be my last time with this company. What was meant to be a fun, exciting activity turned into one of the most uncomfortable and embarrassing experiences I’ve ever had.

My mom got seasick on the boat — something that can happen to anyone, especially if it’s their first time. But instead of showing any basic decency or professionalism, the two crew members decided to make the situation worse. On the way back, my mom started throwing up. One of the crew members (douchebag #1) apparently got a bit of splash from the wind, and immediately started acting angry and disgusted. I apologized multiple times and even offered him my bottled water to clean himself, but he continued to act like an immature jerk.

We moved to the other side of the boat to stay out of the way, but he kept making rude, sarcastic comments—mocking my mom, wiping his face dramatically, and saying things like, “Oh man, I’m so mad.” What else were we supposed to do? She was sick. I was doing my best to manage the situation and not make anyone else uncomfortable, but both crew members made sure everyone on that boat noticed and joined in the awkwardness.

As if that wasn’t enough, my mom started drinking water and spitting it into the ocean (because she was still nauseous), and that’s when douchebag #2 started raising his voice at her. Then douchebag #1 chimed in again with more sarcasm: “Welcome to the club.” Seriously? Instead of helping, they were adding fuel to the fire. And then—to top it all off—they asked the couple next to us to move seats so they wouldn’t be “in the line of fire.” That made things even more humiliating for my mom and deeply uncomfortable for everyone around us.

I lost count of how many times I apologized. We didn’t do this on purpose. No one knows how their body will react to parasailing or boating until they try it. But instead of showing a shred of compassion or professionalism, these two made it their mission to humiliate us and make everyone uncomfortable. I honestly wonder if the way I was treated had something to do with the fact that I wear a scarf, because their behavior with everyone else on the boat was completely different—joking, laughing, taking music requests.

I was already upset seeing my mom so sick. But these guys made everything 10 times worse. If someone gets seasick on your boat — which I’m sure happens regularly — maybe try having throw-up bags available instead of shaming the person and making...

This was our first time parasailing and it was a great experience. Brandon and Jesse were a great team and kept everyone on board feeling safe and excited. The only concern I have is that while we were waiting for our allotted time slot, my partner and I noticed Jesse and 2 of his coworkers (not including Brandon) feeding the seagulls some of their takeout and then shooing the birds away after. There were also some flyaway napkins during the shooing away process that weren’t picked up after. This type of behavior isn’t very professional and if we hadn’t already paid for the parasailing, we would have considered a different company for the behavior, honestly. But the experience itself was great and once we on the boat and in the air, we...

We booked an excursion for two with this company based on all the highly rated reviews. However, when we arrived to meet them last Saturday morning at 9:30 am, no one showed up. Our time slot was for 10:30 am. We tried calling several times to confirm if someone was going to meet us but no one picked up until we called the fourth time. Unfortunately, we didn’t get a phone call or an email about this being cancelled. The only email we got was the one at 7:00 am the day of to remind us of our excursion time with directions on how to get there. Big waste of a drive to Clearwater when we don’t reside there. Very unprofessional that no one contacted us to let us know it was cancelled. Hopefully, this doesn’t happen to...