If I could give the Diamond Cellar and Daniel Gordon more than 5 stars, I absolutely would. Daniel is the definition of going above and beyond, and I can honestly say I’ve never had a better experience with any jeweler—or frankly, with any sales professional in general. His reputation precedes him and has forgotten more about Jewelry than an average jeweler knows. He delivers a first class experience that is truly second to none.
When I first reached out to Daniel, I was expecting around a year to get the Rolex I wanted. Imagine my shock when, thanks to Daniel’s persistence and industry expertise, he had it in my hands in an almost unbelievably shorter timeframe than expected. He turned what I thought would be a long waiting game into a dream come true, and I still can’t believe how quickly and smoothly he made it happen. He even came in hours after having surgery on his day off so I could come pick it up.
But where Daniel really cemented himself as my lifelong jeweler was with my engagement ring. I had a very specific diamond in mind, and there wasn’t a single one in stock in the state of Ohio. Most people would have shrugged their shoulders and said sorry—but not Daniel. He literally tracked down the perfect stone across the country, had it flown in the next day, and ensured I could look at it before I left for a long vacation. Because of that, I didn’t have to delay my proposal and I got to give my fiancée the exact ring I envisioned, in the exact way and timing I had already planned.
The quality of the jewelry speaks for itself—absolutely stunning—but what really sets Daniel apart is his dedication to his clients. He treats you like family, listens to every detail, and then delivers results that far exceed expectations. He’s professional, personable, and clearly passionate about making each moment special.
If you are looking for a jeweler who will not only meet but completely surpass your expectations, Daniel Gordon at the Diamond Cellar is the one. He is in a league of his own, and I cannot recommend him highly enough. I’ll never go to...
Read moreI went in to discuss my options to upgrade my 20-year-old Scott Kay matching wedding set and met with Marcie Gold. Initially, I wanted to get a new setting and different style, as I was looking for something very different than my solitaire setting, but my husband was sentimental about the ring and the diamond and didn't want me to trade it in.
I met with Marcie again, along with jeweler Jeff McGlosson, to discuss his preference to keep my current setting and diamond. I wanted to see what we could do with the ring to make it feel "new". We discussed adding in a new "head" for the diamond that would include a cushion halo setting for my round diamond. Jeff and Marcie also suggested adding in a matching anniversary band to give the ring more substance. (After 20 years, the style is no longer made by Scott Kay and Jeff will be designing one to match to balance the ring).
I am excited to see my redesigned ring! They worked with me to help me maintain my wedding ring and the original diamond that my husband picked out, but add to it to make it something that I know I will love.
We have been loyal Diamond Cellar customers for 20 years, and this experience is a great example of their commitment to their customers. Marcie listened to what was important to me, and my husband (which wasn't always aligned), and helped us develop a solution that was perfect.
She spent a lot of time with me on two occasions. Never did I feel pressured to make a decision, and what I ended up with cost substantially less than alternatives I was looking at. Marcie seemed to be as pleased as I was that I found a great option that was both less expensive and was the better option for me and my husband.
Whatever your budget, Marcie, Jeff and their team at the Diamond Cellar will treat you...
Read moreWe are beyond thrilled with our experience working with Michael, and we couldn’t recommend him highly enough! From the very first moment we met him, it was clear that he is an absolute expert in his field. As first-time clients working with a jeweler, we had a lot of questions, but Michael took the time to explain everything to us in detail, ensuring we were completely comfortable with the process. His communication was crystal clear, and he was always available to answer any questions we had along the way.
What really set Michael apart from other jewelers we looked at was his professionalism, intelligence, and genuine care for his clients. He made sure we were getting exactly what we wanted and helped us find the perfect pieces that fit our vision. His expertise was evident in every step of the process, and it made all the difference in ensuring we felt confident and excited about our choices.
Michael was not only knowledgeable but also incredibly thoughtful in making sure we understood the different options available to us. His customer service was exceptional, and he truly went above and beyond to make our experience stress-free and enjoyable. We could tell he truly cares about his clients and the quality of the work he does.
If you’re looking for a jeweler who is professional, intelligent, and dedicated to making sure you get exactly what you want, Michael is the one. We are so grateful for his guidance and expertise and couldn’t be happier with the stunning pieces we now have. Highly recommend Michael and Diamond Cellar to anyone! Nothing but the...
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