Ship Wreck Island Water Park — Attraction in Four Corners

We enjoyed ourselves. My daughter loved the water slides. I saw a lifeguard jump in when he thought a little girl was drowning. I don’t think she actually was but I appreciate them being on top of things. They are also pretty good at helping parents find their kids when they disappear which seems to happen often because there is an upstairs and a downstairs and a lot of places to hide. The bartenders were very kind too and the food was good for a pool! I gave 3 stars instead of 5 for 2 reasons. First, they reallllly need more tubes to ride on for the lazy river. They don’t have enough which causes people to hold onto the tubes up at their chairs instead of putting them back for others to use who are actually standing there forever waiting. The employees who work there saw the people just sitting on their chairs sunbathing with 7 tubes next to them for a few hours not using them and didn’t say anything. Second, the employees don’t all go by the same rules. One for example, I understand not being able to have a drink in your hand while in the pool. That’s fine. But some employees say it’s fine to stand like 4 feet from the pool with a drink in your hand talking to your family, but then other employees give you a public talking to about it. Another issue we had is with height. My daughter is definitely tall enough to ride the big slides because she’s 53 inches tall. Some employees would say yes definitely but then others would try to say she wasn’t tall enough even though she clearly came up to the right spot on the stick they were holding. A little consistency would have helpedake the day more enjoyable. Overall 3-4 stars though. It was overall a mostly...

If you are going to a resort for relaxation-THIS PLACE IS NOT IT.

If I could give this negative star I would! I wasn't even staying there, My friend was , as we were going there to hang out at the mini water park. Just driving into the resort was TERRIBLE!. I have lived in FL all my life and have been to plenty resorts over a holiday weekend & I have NEVER seen it this crazy and unorganized. Our "free" breakfast was awful. Which shocks me considering this is a resort. Secondly, you get a complimentary ride to where ever you need to go since the resort is so big; we called an HOUR ahead of time & they never showed up and when we called they said it would be another 20 mins; mind you we had a apt at the main lobby for a presentation. We decided to drive up but their was NO PARKING ANYWHERE and it was blazing hot outside to be walking so far. Once we did get in however, it was a MAD HOUSE. NO PLACE TO SIT!. Also, once we were able to FINALLY get to the water park, of course-NO PLACE TO SIT. The lazy river is narrow and just not big enough so their was no room. I'm sure it was great for business but it's was OVER CROWDED! I wasn't even staying there and it was terrible. Of course my friend HATED IT and told them herself she will never be staying...

HORRIBLE Stay, Had ants, air conditioner was broken (85 degrees), did not send a technician until I posted a bad review from my feedback and that was a 6 pm the night before I was leaving. Also the housekeeping staff left our room door wide open with all of our personal belongings. The staff here are very uncaring!! You can never reach the front desk, if you want them, you have to walk all the way up there to talk to them. Our room was not cleaned and when we called they said we don't clean everyday. What hotel does that and this is a RESORT! Aren't we on vacation? We had to wash our dishes, get more towels, soap and shampoo. I have stayed at many Westgate Resorts , this is by far the worst! The only few words in their vocabulary is I'm sorry! Yeah, well me too, because I will never stay there again and I will tell everyone that I come in contact with to not stay there including Facebook and every social media that I can. It was an expensive stay and I believe when things are not right, people...