Update: after trying to belittle me cause I came in “demanding” I receive proper documentation over a “made in the USA” sticker on the back of the black boxes. Because the ladies up front told me the back of the box had a sticker that would prove purchase and authenticity and me explaining I will use the power of my credit card, they gave me a wrong COA.. but hey we eventually got it figured out and they got the correct item printed and signed. I guess I’m happy..
These ladies laughed at the comment I made when I said the box says made in the USA.. lady you told me the box was validation and had a sticker of authenticity to prove its a real war relic.. how does a sticker from the USA prove that?
I still agree with everyone’s review about how rude those front end ladies are and I am no longer a fan on this establishment. Really wish the history traveler wasn’t connected to this place.
I came here cause of what he has shown and I expected to be able to shop the relics and items myself but it really feels like you bother the front end ladies when you buy, ask questions or when you interrupt the personal conversations they have behind the counter.
I even told them I looked up items I wanted online at first and was told some of that stuff isn’t ready and has to be bought online.. I then found a stand of all the war relics by the front door. Hmm. just a weird way to run a museum business
Original issue: Bought a relic in store and it didn’t have the COA in the box when I got it open. I went back and was told the box it came in is proof I got it here… COA are only provided if I had to shipped so I know it’s real.. that’s really stupid… so I will be disputing the charges on my...
Read moreIt is an absolute shame how this man runs this place! He accepted special treasured war memorials from family members of World War II veterans. Now he is only open on weekends. His Internet site said he's only closed on Tuesdays. I'm a big fan of the History Traveler and made a special trip to see this place. I show up on a Wednesday and a sign says they're closed and only open on weekends. A UPS truck pulls up and a woman opens the door. I told her I drove up special from Florida to see the museum and she could not have shut the door fast enough and told me we're closed. I can't believe he accepted war treasures from The Band of Brothers members under these circumstances. It's my way of paying my respects as I go to each Museum to honor what the greatest generation has done. I was also prepared to make a large donation to the museum. I would think the wifes and children of these war heroes would want their veterans treasures to go to a museum that would display them at least 6 days a week. I also can't believe the YouTube history Travelers series now attaches themselves to this third...
Read moreI thought the place was extremely neat overall. The reason for the missing star is that I was denied service on something. As a collector of these sort of items, I was thrilled to see a sign saying that some of what was on display was for sale. When I asked about it, I was told that nothing on display was for sale and i would have to check the website. Maybe I'm confused, but if I was denied service because of my youth, I'm quite upset. To provide some context, im a month short of 18. Anyhow, besides the customer service, I think it was a neat museum with tons of cool stuff to check out.
Edit: I feel it's quite evident I wasn't allowed to purchase merchandise because of my young appearance. I checked the website, and most of the stuff on display was for sale there. I can say that although the stuff is unbelievably cool, they lost a customer. I would've most definitely purchased from them, but basing who you are and arnet willing to at least show around based on age is...
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