Strongly avoid.

I wasn't initially going to write a review, despite a pretty poor overall experience, however given how much of a mess the hotel and IHG group have made following my stay I now feel compelled to do so.

The short(ish) version:

1. There are a lot of issues with the hotel itself. It's just very disappointing compared to what you'd expect from a hotel of its calibre. It's not only designed very poorly but the execution is a mess.
2. The hotel's IT systems are worse. I got not only my own reservation email from the Venetian but also three other reservation emails. Including one for another guest. I also got emailed that other guest's complete bill (though fortunately not charged). Despite not having any relation to that guest.
3. The hotel is trying to squeeze the maximum amount of money out of you in any way they can. I get they're looking to make a profit, it'd be nice if they could at least be a little bit subtle about it.
4. Following my booking I didn't get any IHG reward points despite having my IHG number on the reservation. Trying to fix that was not worth the effort.

The good: The rooms are large and well soundproofed, the bed was comfortable, there were plenty of hangers in the wardrobe.

The (very long) list of the just generally bad about the hotel: The hotel is very poorly designed. Specifically:

1. There are no light switches by the bed.
2. There is a light in the rooms by a set of stairs down to a lounge area that you cannot turn off.
3. While there are a couple of plugs by the bed, they're hidden behind the bedside table and you have to unplug either the bedside lamp or the alarm clock if you want to charge your phone.
4. The shower is fixed in position. I'm 6ft7 and it came up to the middle of my face. Water pressure is good, but having to crouch to shower rather ruined the effect.
5. The hotel is huge, I arrived, with a lot of luggage, was directed to my room, with no offer of anyone to help with the luggage at all. I had to go up two different sets of elevators and hunt around for where my room was. I was already tired. By the time I got to my room I was very unhappy.
6. Sign posting is terrible. You won't find things.
7. I don't know if Security were deliberately playing a game to misdirect guests, or if they didn't know where things were, or if the place is such a maze that it's not clear. However the directions given were never clear. When I started to suspect a game was being played I asked three different security people all standing within 100 metres of each other for directions. Each one gave me wildly different directions. One told me to go up to the 10th floor, across and air bridge and down to get to my room. Another told me to go to the third floor, and walk to a set of elevators. The third told me to go up a floor along with a set of directions. None of those directions were the route I knew back to my room.
8. The hotel works very hard to nickel and dime you. The minibar is very expensive. $8 for half a litre of water. If you want to store your own stuff in the fridge that's $150. You can have food delivered to the hotel but you have to pick it up, from the Uber pickup point on the third floor which is on the far side of the parking garage. Good luck getting there. It's terribly sign posted.
9. The uber drop off is an insane distance from anything, with no hotel staff to help. Good luck finding it. I ended up going in circles twice round the car park and I could very easily see someone going the wrong way and getting run over here.
10. Staff promise things and don't then deliver. For example one day on my stay I was leaving my room and ran into house keeping. They asked if I needed anything. I said I'd run out of shampoo in the shower and please could they replace it. They said absolutely. Then didn't replace it. I reported that my AC was broken. They sent someone up to fix it. It wasn't fixed. It was too much hassle to get it fixed so I just lived with being a bit hot. I'm out of characters or I would have a lot (really) more on this list.