Tipsy Robot at the Venetian — Restaurant in Paradise

Stopped by to try this cool setup. Was overcharged by the human help there. Was told the card machine on the side of the kiosk was not working.

God knows if the machine she had just gotten was not working right. Which is what she claimed. But I was charged $23.14 with a tip that I did not authorize.

I refused the purchase and asked for a refund.

I disputed the charge with Amex already.

I was given a piece of paper to write my info down and the lady said I would be refunded in a few days. As she did not know how to process a refund.

Which could be true as my statement did say "new merchant". Giving them the benefit of the doubt but consumers be aware.

Will probably give them another try and will tip in cash if the human there...

I recently had the pleasure of visiting both Tipsy Robot locations in Las Vegas—Planet Hollywood and Venetian—and I am absolutely blown away! Each visit was an incredible experience. The concept of robot bartenders is both futuristic and fun, making every drink a unique spectacle. The staff is exceptional, ensuring everything runs smoothly and adding a personal touch to the high-tech environment. I love bringing my Tipsy Robot tumbler and getting it refilled each time—such a great way to remember the experience! Both locations have an amazing atmosphere, and I can't recommend Tipsy Robot enough. It's a...

Definitely a neat experience, and I'd recommend bringing your partner/group to get a drink from the robot. But after seeing it make one drink, you've kinda seen the whole thing. After that, it's just $20 drinks that you could get for cheaper anywhere else in Vegas. And the drinks the robot makes use very precise measurements, which also means you're never going to get a drip extra of alcohol.

We bought the same drink we got from Tipsy Bartender at a random bar on Fremont and it was $5 cheaper with much more liquor and less mixer than the one from...