St. George Children’s Museum — Attraction in Saint George

Important Updates below, I'll explain why you can't go with the latest "owner response" This is actually a multi-year saga of headaches: ORIGINAL POST (edited) Safety concerns. There's doors to the outside and other parts of the building without alarms. Then there's the log slide down the volcano: my child said he didn't expect so much whiplash. I gave it a go and the stick part on top is a huge hazard to in-between the legs. I felt shaken afterwards at the near injury. First museum I've gone to where kids have access to turn off the rooms' lights which happened often--trapping children who are climbing up things. Take the waivers seriously. Chaotic. Most adults were lined in the hall on their phones while all children above toddler age were running from room to room carrying things from other rooms with them and shuffling up the composition of the rooms, shoving (it took forever for our child to be able to use the log slide because of kids cutting), and no one cleaning up after themselves. The bank was empty, the store a mess. This may be normal at some places but they leave you under the impression that this place is different. Only one employee. Poor planning. There were places where things could get jammed or lost--like a slit in the wall in the volcano (There's no outlet to retrieve anything from the slit), and a suction tube in the bank. Our child wanted to experiment with that but it only accepted fabric money (where?); not paper money and other things--so confusing and unrealistic to not to anticipate this. There were things we wanted to try but were missing instructions, or what they are supposed to represent, or "why this works" like at other children's museums. If it's not supposed to be educational but more play then they should consider remodeling the sterile government room. This place only works well if everyone plays with things the way the museum envisions things. If they're not going to enforce their rules they need to make adjustments to their designs. What if a child wants to look backstage? Can't do that without interrupting someone's performance. Why not more things fastened in place? Or keep the ATM in the bank/store so children aren't running off with their cash to unrelated rooms? Commercialized. Handouts accessible to littles to recruit future customers, and business-themed rooms with NO sponsor plaques---looks voluntary to me. Most non-profits try to safeguard children from products pushed on them. --First children's museum our child was asking us to leave before closing. His main complaint was that he wanted to learn but there was little to learn unlike most museums--it was kind of you figure it out and some things we could never figure out. He'd look to us and we'd have to say sorry, they just didn't think things through.

FOURTH UPDATE: Lowest amount of stars for betraying trust. Not going to try with this place anymore unless they send a complete refund in the mail and I can confirm I've received it, too many runarounds. A constant pattern of them contacting me to make it up whenever I put an update on here and then ignoring me when I respond by email. THIRD UPDATE--My email to obtain the pass as they encouraged below was ignored for weeks causing us to need to make last minute vacation plan changes. After I updated to one star they "remembered" very quickly afterwards. However, instead of having the pass emailed in advance, we now need to appear in person to claim our pass which they claim is waiting for us. I'll do an update. SECOND UPDATE I emailed them and they never responded! I don't know what's going on; need to knock off stars. FIRST UPDATE Raised stars for the attempt to reconcile. We decided to stop here before Tuacahn/vacation based on the recommendation of a friend, and now that they're closing Mondays it makes coming back harder. The small space makes parents feel like they are hovering except in the sports and theater room, other museums have less chaos as they are more like these rooms and progressed...

Worst experience I've ever had in any customer service environment. Attendents kept following us around and harassing us about the proper use of masks EVEN WHILE WE WERE WEARING THEM and were very rude to us telling us they didn't need us "breathing all over their equipment" and that they would ask us to leave while we were just trying to enjoy the museum with our kids and minding our own business away from every one else. I felt like my family and I didn't deserve to be treated like that so after being there a total of maybe 8-10 minutes I asked if we could just get a refund and get our money back. We were told that we could not get a refund cause we had already been there "too long" then I was told we would be asked to leave if they saw us wearing our masks improperly. I'm sure their response will be oh.... we need to keep everyone safe.... oh.... THE CHILDREN. Blah blah blah Well... if they are so concerned about people's health and safety then why are they even open at all? Oh and to top it all off I saw a member of their staff not wearing...

Our visit to the St. George Children’s Museum was an unforgettable experience that ignited our child's curiosity and provided endless opportunities for imaginative play. From the moment we stepped inside, the museum's vibrant and interactive exhibits captivated our child. Each room offered a unique theme, allowing our little one to explore various roles and environments. They transformed into a firefighter, a grocery store clerk, and even a pilot, engaging in hands-on activities that sparked their imagination.

The museum's layout is thoughtfully designed to cater to children of various ages, ensuring that each exhibit is both safe and engaging. The staff were welcoming and attentive, creating a comfortable environment for families to explore together.

Overall, the St. George Children’s Museum provided a rich, engaging experience that nurtured our child's curiosity and offered countless opportunities for discovery. It's a must-visit destination for families seeking both fun and...