San Diego's Largest Vintage and Antique Mall — Attraction in San Diego

I recently had an unfortunate experience at Kurtz Street Antique Store in San Diego. The moment I walked in, I was greeted not with a welcoming smile but with an uncomfortable situation. I carried a tote bag, just like many others in the store, that served as my purse, and I was abruptly told to leave it at the front.

Although I may look younger than my age, being 30 years old, I was taken aback by the condescending attitude of the staff member who referred to me as 'sweetie'. It seemed as if the request to leave my bag at the front was more of a judgment on my perceived age than a standard store policy.

I complied and went through the inconvenience of carrying my iPhone, notebook, and tape measure by hand. Navigating through the store was challenging, as I had to constantly juggle between my items and viewing the products on display. It was also disappointing to notice several other customers around me carrying bags of the same size, or even larger, with no objection from the staff.

Feeling perplexed, I approached the staff to discuss this inconsistency, explaining that it was difficult for me to shop without my bag. I expected understanding, perhaps even an apology. Instead, I was met with rudeness. The staff firmly refused my request and did so publicly, causing me great embarrassment and distress. I left the store, reduced to tears in the parking lot.

To me, shopping, especially in an antique store, is an adventure filled with curiosity and excitement. However, my experience at Kurtz Street Antique Store was nothing short of a nightmare. Instead of fond memories of discovering precious gems from the past, I am left with a bitter memory of the store's unwelcoming atmosphere and disrespectful staff.

I believe in fairness and respect, two basic pillars of customer service that were unfortunately missing during my visit. I hope the store addresses these issues and treats all customers equally, without discrimination. I truly don't want anyone else to have a similar upsetting experience.

I also remembered I brought this same bag in the previous week when shopping with my father no...

This location is pretty big. Don't go in looking for old antiques (like early 1900s or earlier), because they were few and far between. We found some nice things and the prices were overall reasonable. It was a fun way to kill a few hours. The store isn't organized very well, but they have a lot of vendors, which was cool. I really loved their art section and the unique finds over there. They had a wide variety of items. I did look at their designer purses but found the prices to be a bit high and would recommend inspecting them thoroughly for authenticity. They had a really good selection of vinyl and you could easily spend several hundred dollars in that area alone. They had a decent selection of clothing, but the pricing was what I would consider normal/higher side - no great deals. There are gems to be found here, but it takes a decent amount of effort to find them. I 100% recommend stopping. Plan for about 2-3 hours of time. We found a few things to take home and loved our...

Very expansive space with aisles and aisles of vintage/antique. Some prices were reasonable and some were on the much higher end.

Spent about 30 minutes speed shopping and within those 30 minutes I saw the same 2 employees somewhere within my same vicinity about 8 times. Considering how large this space is I find it strange that I felt somewhat followed. I was with my family and we are all POC so I would like to extend some constructive feedback for this business.

Consider how you make your customers feel while in your space. If your employees were in our general vicinity genuinely looking to help customers maybe they should come over and speak with us instead of observing us from afar. We even approached one employee to ask a question and about 5 minutes later I saw that same employee 3 more times and they didn’t speak or ask if we found what we were looking for. They just continued to walk past us multiple times? I hope you receive this...