AMC Centerpoint 11 — Attraction in Tempe

This was the worst experience I have ever had in a movie theater in my 46 years being on the earth! In the last 40 years I can recall going to a movie theater. First of all, I understand it’s in a University environment but the AMC was the lowest class I have ever seen!!!!

Let me say I picked that place accidentally, I meant to pick Desert Ridge AMC 18 in Phoenix on Tatum. My wife got confused with the outside mall that looks identical to Deset Ridge in Glendale. So we decided to give it a try. First of all, it’s tiny! My son’s seat recliner was BROKEN. It’s Very ugly red colors, don’t be fooled with the glamorous pictures posted online that are probably when it first opened.

Secondly, At the concession stand, the girl kept getting our orders wrong , we asked for 3 popcorns and 3 drinks. Then I added 1 more drink and popcorn. That’s 4 ! She gave us 1 popcorn and 4 drinks. We paid $50 for 4 drinks and 1 regular popcorn, then after we paid an additional $25 for 2 more popcorn. She forgot to charge us for an additional popcorn, so we paid for an additional popcorn BUT she forgot to give it to us! I had so many things in my hands, my wife asked me where was the last popcorn. When I went back to get it, she was so overwhelmed that she forgot to give it to me. ( we got there at 6:10 for a 6:30 showing) no one was there until the last part. She also reassured me that popcorn is fresh and butter is new with expiration date. She told me I could go to her for a refund if I had an issue with popcorn. My popcorn was beyond SALTY!!! I tried hiding the unbearable salt with some “fresh “ butter, my stomach started bothering me into the beginning of the movie after 30 minutes of previews. I ate 1/4 of popcorn before my stomach started hurting. It was a small room with an average big screen and the sound omg! No Dolby no surround sound whatsoever! It felt like being home and choosing to keep the volume low. People kept coming in and out in the middle of the movie. A light shines through a dark theater every time someone opens it.

In conclusion, the movie Jurassic World was an 8, not bad but definitely do NOT waste your hard earned money there! They claim to validate parking, ( which I did!) but I still had to pay $12 for parking! Family of 5, spent $200 on a crappy movie theaters and horrible regular popcorn ( just 4 regular) soft drinks and parking! I didn’t want to ruin the night for my family so my wife and I chose to leave it alone, write a review, let anyone and everyone know who may ask us about AMC centerpoint in Tempe. It got like 1 star because it is situated on a beautiful street, that is it! By the way out of the $200, over $100 was spent on popcorn drinks and parking! Horrible experience! I wouldn’t wish it on my worst enemy to watch a...

My fiancé and I went to AMC Tempe. From the moment we walked in, we were greeted with nothing but attitude. The teen girl working ticket booth was acting like a teenage girl. So…. I just looked past it.

When on to order food. Well, the lady behind the counter (we will call her Karen) acted like she was bothered that we were there. Rude from the time we walked up. I asked her. “ how is your day going?” She was like, “what did you say”. I repeated. She let us know that she was in pain and she should have just called off. I continued to keep a positive attitude with her. And she continued to be rude. I ask her name and she was like for what? I was like you’re being rude as hell. She responded by saying no I’m not why you coming at me like that. And started calling a manager. When she was running at the mouth, she seemed to be feeling just fine. Robert the supervisor came out. I told him what happen and I wanted my money back so that I could leave. He agreed. He really did not have much to say but he was the only thing pleasant walking around at the movies.

The place was an absolute mess. It was empty. I’m sure only because fireworks were happening across the valley. The floors were dirty. The back where the food is prepared, trashed. All while the kids were playing in the front. And while, Karen was leaned over acting like she was coming down. Clean the place up. I went to enjoy the movie. Not get treated like crap before I can even get to my seat. We have to do better as management. Don’t think they would have acted that way if the leadership was any better. I’m sure we can all agree that it starts at the top and comes down to the bottom. Employees are a direct reflection of their leadership. I will speak to the corporate office about the entire situation. It’s not hard to be kind daily. We all have...

I recently had the thrill of watching the new John Wick movie at an AMC theater, and it was an unforgettable experience that deserves a glowing 5-star review.

The movie itself was absolutely spectacular, and the high-quality screens and sound system at AMC added to the excitement. The intense action sequences, breathtaking stunts, and captivating storyline of the John Wick movie were brought to life on the big screen, providing an immersive and adrenaline-pumping experience that left me on the edge of my seat throughout the entire film.

The AMC theater was clean, well-maintained, and had a welcoming atmosphere. The comfortable seating and unobstructed views of the screen ensured that I had an optimal viewing experience. The theater staff was friendly and professional, creating a positive impression from the moment I walked in.

The concession options at AMC were fantastic, allowing me to indulge in some classic movie treats. The freshly popped popcorn, delicious candy, and refreshing soda were the perfect accompaniments to the thrilling movie night. The concession prices were reasonable, and the quality of the snacks was excellent.

The overall ambiance of the AMC theater added to the excitement of the movie night. The anticipation of watching the new John Wick movie surrounded by fellow movie enthusiasts created a sense of camaraderie and added to the overall enjoyment of the experience.

In summary, my movie night at AMC to watch the new John Wick movie was an unforgettable experience. The thrilling movie, high-quality screens and sound system, comfortable seating, friendly staff, and delicious concessions made it a truly enjoyable and memorable night at the movies. I highly recommend AMC theaters for an unparalleled moviegoing experience that will leave you...