Knee Deep Denim — Local services in Tempe

My daughter was turning 18 in October and is away at college in Arizona. I wanted to do something extra special for her birthday since I wasn’t going to be able to be there with her to celebrate this year. I had seen Knee-Deep Denim on social media and fell in love with their iconic pink couch! I reached out to the retailer through social media to see if they could do something special for my daughter‘s 18th birthday? Maybe I could put some money on account for her, and her friends could take a photo on the pink couch? The owner RaeAnn personally helped me to make a wonderful birthday surprise for my daughter!!! She and her staff went above and beyond to make my daughter and her friends feel like VIPs and like they were on an exclusive shopping trip! It was the best! Then she also followed up with pictures of my daughter and her friends, and featured them on KDD’s social media so that I could see and share in the moment!!! You do not get this kind of service from a big box retailer! You only get this level of service from small businesses, where people like RaeAnn run their business with love and care. At any given day this level of service and kindness would’ve been extremely appreciated and extra special. However in 2020 in the middle of a pandemic, with all the restrictions complicating every plan I tried to make, this level of service and care that RaeAnn and her staff provided is...

They have a great selection to choose from and a great vibe, I did have a problem with the return policy which is not stated anywhere in their store nor did the associate verbally tell us that their are no refunds when checking out, only to come to find out that they only do exchanges and in store credit. I had returned some clothes the same day, tags still on and unworn, long story short I had found something else at another store. Most stores tell you about the final sales and refund/exchange policies or at least have it posted before you check out. $120 wasted...

I love this female-owned local business! They have been around for years now and I have enjoyed going to every market and event they are vendors for! I have shopped with them since they were solely online, to then markets, and now to their own storefront (which is GORGEOUS btw)!! They sell the cutest, unique vintage clothing! I love the designs, and the customer service is unbelievable! They give you free earrings if you follow them on Instagram!! 😌 talk about...