FYE — Attraction in Wilkes-Barre Township

Stopped in here at the mall after buying my kids shoes got a few things for the kids get to the register and the cashier goes would you like to save money for free? Well who is going to say no to saving money for free, so I said yeah. After that he tells me I just have to sign for my discount. That threw me off so I read what I was signing, like you should, and it it read, it is free for now and then after 30 days you will be charged 11.99 a month thereafter. I then responded with ,you said this was free but what about this monthly charge how do I cancel this I thought it was free. He said it takes 3 hours to cancel in store so I would recommend calling the 1-800 number. I work in retail so I would recommend not telling customers that something is free yet it's not because it has an attachment. It is very misleading and I'm sure that he is catching a lot of people with this misleading information especially older people or mothers with young children. As a supervisor at a retail store id tell your cashiers to watch how they word things and dont mislead. I'm sure selling these they help with store metrics or helps him get maybe a bonus but saying it in that wording is misleading. Saying would you lile to save money for free then telling customer you just have to sign trying to get me to rush through and not read is wrong. You know what made me read it. His body tone. He seemed nervous and in a rush to get me to sign and acted like I was just signing for a discount. Not signing for a subscription. Great subscription but I literally never shop here. First time in years actually. I will be cancelling and letting them know my experience and how you guys tried tricking me. Did I sign yes. But I signed because you guys said free. So yea I want my so called free discount after spending 80 dollars. But will be cancelling because I shouldn't have had to sign for a subscription I should have saved the discount for free...

WIll NEVER STEP FOOT IN THIS SPECIFIC LOCATION AGAIN!!!!! God forbid you go in with a bigger purse and be polite to the employees here they'll call security on you. That's what I did I went in with a mid size purse which was wide open by the way! Its my first time out without my kids and I was looking forward to enjoying myself and I was being polite and having conversations with these employees and after I cashed out and I was walking out I sat both my purse and shopping bag down to readjust them and I started walking towards Cinnabon and was met by a security officer asking to see my bag and receipt because they FALSLY ACCUSED ME OF THEFT!!! I was so embarrassed and I'm so angry I threw all of my stuff out of my purse and I began to cry because I was so upset I didn't continue to shop in the mall at any store because of how upset I was I couldn't enjoy myself. NEVER EVER WILL I COME TO This LOCATION AGAIN YOU PUBLICLY EMBARRASSED ME AND RUINED MY NIGHT THANK...

My SO and I came here and bought two small things. The man at the register (don’t remember his name but he had very long hair and a mustache) asked us for a phone number and when we told him he said we didn’t have an account. He asked if we wanted to sign up and we said no. He then asked to see my SO’s drivers license and thinking he needed it for some reason he gave it to him. The man scanned it and started telling us it was easy to sign people up with just an ID and you don’t need their email. (Meaning he signed us up without us knowing)

He did this after we said we did NOT want to sign up. I’ve seen pushy salesman before but that was straight up deceitful! He knew we didn’t want to sign up but did this anyway.

This FYE store is otherwise pleasant besides this tactic. Embarrassing for...