Nestled in the bustling heart of Hanoi's Old Quarter, Serene Spa truly lives up to its name, offering a tranquil sanctuary from the city's lively chaos. My visit here was a highlight of my trip, providing a much-needed escape and a deeply rejuvenating experience. It's easy to see why this spa has such a stellar reputation. The ambiance of Serene Spa is immediately calming. The decor is a beautiful blend of traditional Vietnamese design and modern luxury, with soothing lighting, subtle aromas of essential oils, and the gentle sound of trickling water. The facilities are immaculate and well-maintained, creating a sense of peace and privacy from the moment you step inside. The range of services on offer is impressive, from a variety of body massages like the Serene Signature Therapy and Hot Stone Massage, to body scrubs, facial care, and foot treatments. I opted for a full-body massage, and it was exceptional. The therapist was highly skilled and attentive, taking the time to understand my specific needs and pressure preferences. The massage was both relaxing and therapeutic, expertly targeting knots and tension built up from days of exploring the city. One of the standout features is the warm and professional staff. From the moment I was greeted with a refreshing welcome drink and a friendly smile, to the personalized consultation before the treatment, the service was impeccable. The therapists are not only talented but also genuinely caring, making you feel completely at ease throughout the entire process. The location is also a huge plus. Situated in the Old Quarter, it's easily accessible and perfect for a post-sightseeing treat. After a long day of walking, indulging in a serene foot massage or a revitalizing body treatment is the perfect way to unwind. Serene Spa is an excellent value for the quality of service and atmosphere it provides. It's a luxurious experience that feels well worth the price. I left feeling completely refreshed, with my mind and body re-energized and ready for more Hanoi adventures. For anyone visiting Hanoi and in need of a moment of peace and pampering, Serene Spa is an...
Read moreThis was the best spa experience of my life. I visited Serene Spa Hanoi for the Vietnamese Ritual Massage and the Hair Ritual, and I still can’t stop thinking about how incredible it was.
From the moment I walked in, the space felt calming, clean, and beautifully designed. The staff were warm, welcoming, and made sure I felt comfortable throughout. I was offered herbal tea before the treatment, which immediately made me feel at ease.
The massage was everything I needed. The therapist checked in about pressure preferences and focused on areas where I held the most tension. It was both deeply relaxing and genuinely healing.
But what truly stood out was the hair spa. I’ve never experienced anything like it. The treatment started with a gentle hair wash, followed by a long and calming scalp and shoulder massage. It was incredibly soothing and left me feeling completely recharged.
A special appreciation for Harry, who guided us at the reception. He was kind, professional, and made the whole experience feel smooth and welcoming right from the start.
Everything from the ambience to the professionalism of the staff made this visit unforgettable. If you’re in Hanoi and looking for a truly special spa experience, I cannot recommend Serene Spa enough. I’m already looking forward...
Read moreStop searching—this is hands down the best massage in Hanoi. Maya was the most skilled masseuse I’ve had during my 4-week journey through Vietnam, traveling from the south to the north. At every stop, I tried a massage, and Maya stood out by far.
She takes the time to properly warm up your muscles before working into the deeper pressure points, regularly checks in to make sure the pressure is just right, incorporates gentle stretches, and finishes by wiping off the oil with a warm towel—such a thoughtful touch.
I’ll be coming back to Hanoi after visiting Lan Ha Bay, and I’ll definitely be returning to see Maya. They also offer a 5% discount for cash payments and 10% off for repeat customers.
My daughters also enjoyed their hair treatments, and as a lovely bonus, they even added a beautiful curl to my daughter's long hair—something they don’t usually do during the drying process. My eldest has an extremely sensitive scalp, yet she was completely comfortable the entire time. I can’t recommend this place enough!
Special mention to Jerry at reception—his English is excellent, and he took the time to listen carefully to all my pain points. He made thoughtful suggestions and passed everything on to the therapists, ensuring a tailored and...
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