Stayed 7 nights. Parking area is small, witnessed people reversing into other guests cars because it's such a small area. Beds were okay. Sign on mirror stating additional charges will be passed on for using their towels to wipe off make up? Are you kidding? You are in the HOTEL business, this comes with the territory. Room had a digital TV from the 2000s, pay extra for a smart TV. Fyi smart TVs are the standard now. Didn't check if remote worked, remote was faulty and couldn't watch the TV. Management don't check if things work in the rooms. Working WIFI is also the standard today in 2022; the wifi dropped out and failed to connect when it was busy. Not enough bandwidth for the potential capacity of the place. If you're unlucky and they give you a room with balconies either side, and you get sleazy patrons for neighbours, then they get to leer at you while you're in you're room. Window SHOULD have a sheer curtain for privacy. Also, dovets should not be an upgradable extra. Pillows were far too low. It's Launceston. It's winter. What's wrong with management? Bathroom was fine, but found cockroach in the bathtub. Where there is one, there is more. The corners of the bathroom looked grimy, not cleaned properly. Finally, cutlery and crockery was provided but I HIGHLY DOUBT they make sure that it's all clean before giving you the key. After COVID, you cannot afford to be that complacent about...
Read moreHaving paid $108 per night during peak season, my expectations weren’t set high. It is an older complex, at least 50 years old and has not had any major renovation since it opened. It’s a bit like a time capsule on the inside, but everything was clean and tidy, and mostly functional. The only real issues were a broken clothesline across the bath and the shower/tub water flooding the bathroom floor even with the curtain being used.
All rooms appear to be accessed via at least 1 flight of stairs with no lifts and the buildings being on a steep hill so keep this in mind. Thought it was a bit odd having a key safe on every door handle but this must be for their late check in procedure. I also like the thought of placing bigger bins on the walkways outside for extra rubbish. There is also no cooling except for 1 small portable fan, and a wall heater but the rooms are oversized with a large window that can be opened which helps. The TV is also quite out of date and can’t pick up half of the available channels. Reception was friendly and the location is ideal being very close to the CBD, the City Park and only a short distance from Coles and Kmart to easily stock up on supplies. Would stay again if my...
Read moreThe good- Central location- walk to town centre, Coles, aquatic centre, bars Nearby City Park- monkeys, ducks & playground Self contained allows shopping/cooking Comfortable beds Adequate heating Guest laundry with washing machine & dryer, wash 2 x $1, dry 2 x $1
The not so good- Washing machine in laundry does not drain/spin- requires an additional $2 to run drain/spin cycle before drying. $6 a load total Room not serviced for first 4 days of 7 day stay. Had to dispose of own garbage in neighbouring apartments dumpster. Difficult to manage when eating pizza/cereal etc with larger rubbish items & boxes/bottles. Eventually attended reception & requested room to be serviced as we had run out of toilet paper, coffee etc, & management informed we were supposed to ask for that. Daily vacuum/rubbish/towels is normally included in such motels so this was confusing to us. TV only had 1 working channel. All others showed a blue screen & no vision. No fan or cooler of any kind in room.
Overall a lovely stay, & a beautiful city, thanks for having us, we...
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