GHL Collection Hotel 93 — Hotel in Bogota, Capital District

We were offered a welcome hibiscos drink on arrival. Staff quickly and neatly collected luggage from our group at the curb. Check-in only had one delay, which was remedied with a fairly rapid rescanning of documents.||The room was very clean and minimalistic. The toilet is in a separate space, with a sliding door that does not close all the way or lock. Not a problem for me, but for others it could be. The shower was similarly open, with a frosted glass door that did not have a space to exit hidden from the rest of the room. The glass and openness lended to a spacious and airy feel. If sharing a room with friends, it might be a bit too intimate for some. ||The included breakfast was delicious. In addition to some expected fruit and egg options, guests may order waffles, pancakes, and fried eggs of different prep methods. Coffee is also “ordered” from a staff member, while the juices and milk were self serve. ||The property is in walking distance to many restaurants, bars, and coffee shops. Very...

Nice enough location right next to Parque 93 and all the restaurants and bars. Staff were very friendly and helpful and got the job done. Rooms were large but basic, with an odd layout. We had a twin room which had a sink area separated from the toilet and bath/ shower, it felt like the bathroom wall had been removed! The room was pretty cold with the air con on and despite setting it to over 20° seemed to stay the same. Bedding was very comfortable as we're the beds themselves. While the shower/bath does have hot water it is only a little over warm really.

Breakfast was mediocre, a buffet of the standard fare and the usual scrambled eggs, you'll need to time making your own toast to go with it! Also as seems to be the way here, only unsalted butter on offer.

It's not terrible, but it could be a lot better, we ventured out for breakfast on 2 of our 4 mornings, despite it costing us!

All in all a good place to stay, but no more than a business hotel with...

Worst experience ever, rude and careless front desk

Checked in a room with a bathroom with steps to access the tub; I informed them one of my family members can’t access it, I was told by the font desk that I will get another room the next day.

On the next day, they said there is no room for accessibility, but I will get a room like the one I have (double bed) without a bathtub, or steps; by the end of the day they told me no room available, other than one with one bed without a bathtub (which doesn’t work for our needs and wasn’t what they offered)

Then when I tried to find a solution, Lani at the front desk told a set of excuses to justify their incompetence and no solution, no one else available to fix this issue, Lani recommended that the person with the disability should stay alone

Stay away from these people, they don’t care about...