Garden city plaza hotel — Hotel in Cairo

I’m honestly shocked at any rating higher than 1 star, and convinced it’s all the friends of the staff. The place is full of flies (sleeping with flies, eating breakfast with flies, trying to get out of the shower and dressed with flies). It’s extremely run down, dirty and unsafe! I feel uncomfortable as a single woman with a young child. There are no mattress protectors, no top sheets, no water provided. I had to ask for a towel and wait for it. At breakfast they didn’t want to serve my daughter the meal. It STINKS of cigarettes all the time! The smoking spot is in a windowless hall outside the rooms, so the room co stably smells of smoke. Paint is peeling off the wall, the budget room has no window and stinks of sewer. Avoid...

The WORST hotel I’ve ever booked! The reception guy was a racist. He was so rude and disrespectful. If you mistakenly book this hotel, and if you see this guy, please be careful. I think he’s a criminal.

I booked a hotel, however they told me there was no availability. And they forced me to stay at the deferent hotel, called New Garden Palace Hotel, which is the worst hotel in the world by the way, with an extremely expensive price.

Please avoid staying at this property. Their attitude is unlawful and disrespectful to foreigners. Although I only saw the reception, there was no WiFi and the place was so dirty. I’m pretty sure that they are buying all the...

I had a fantastic experience thanks to the exceptional customer service and the cheerful staff. From the moment I walked in, I was greeted with warm smiles and genuine friendliness. The team was incredibly attentive, making sure all my needs were met promptly and with great care. Their positive attitude and willingness to go above and beyond truly made my visit memorable. Highly recommend for anyone looking for a place where you’ll be treated with kindness and professionalism. A big thank you to the wonderful staff for making my experience...