I booked this hotel to celebrate the birthday of our daughter and it turned up to be a big dissapointment, despite the good overall raiting. Location and the lobby are nice, but the service was one of the worst I have seen so far and the rooms seem like and smell like in a student dorm. Location for parking was not shared in advance, just that I need to go to the reception first. Once I arrived, even though I did the online check in and gave my credit card details, there was no real fast check-in. Than the room cards did not work. Than we found ourselves in a dark room with a window that was showing the corridor, so either we had to give out our privacy or stay in the room like bats. We were also supposed to have a baby bed in the room, which was missing. When I told the reception about the baby bed and mentioned the room was not nice, the response was simple: "This is what I booked"...well, I just booked a room for 2 adults and 2 kids without view to the Saine, because those were out...If I would have known, I definetly would have booked another hotel. In the end I received the baby bed with a hole in one of the walls covered by a towel. Than in the evening one of the spot lights started to flash even though it was off. I went to the reception and was told the service guy has already left so they can only fix it the next day...so I asked for some tape and a card, to cover it and be able to sleep...and this is not all... In conclusion, I regret that I choose this hotel for my family and I advise all of you to think twice before...
Read moreI booked this hotel to celebrate the birthday of our daughter and it turned up to be a big dissapointment, despite the good overall raiting.|Location and the lobby are nice, but the service was one of the worst I have seen so far and the rooms seem like and smell like in a student dorm.|Location for parking was not shared in advance, just that I need to go to the reception first. Once I arrived, even though I did the online check in and gave my credit card details, there was no real fast check-in. Than the room cards did not work. Than we found ourselves in a dark room with a window that was showing the corridor, so either we had to give out our privacy or stay in the room like bats. We were also supposed to have a baby bed in the room, which was missing. When I told the reception about the baby bed and mentioned the room was not nice, the response was simple: "This is what I booked"...well, I just booked a room for 2 adults and 2 kids without view to the Saine, because those were out...If I would have known, I definetly would have booked another hotel.|In the end I received the baby bed with a hole in one of the walls covered by a towel. Than in the evening one of the spot lights started to flash even though it was off. I went to the reception and was told the service guy has already left so they can only fix it the next day...so I asked for some tape and a card, to cover it and be able to sleep...and this is not all...|In conclusion, I regret that I choose this hotel for my family and I advise all of you to think twice before...
Read moreIf you are looking for a good and clean hotel that sleeps 4 people or more then this place fits the bill. It is a 10 mins walk from the Eiffel Tower and a 5 mins walk from heaps of shops and restaurants. The place is more a kin to an upmarket hostel but the bathrooms are good and clean and the larger rooms are a good size. All in all of you are looking for somewhere basic, good and central then I would happily come back and stay here. It's also very kid friendly with free arcades and a little...
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