Golden Bay — Hotel in Municipality of Chania

After 2 months living out of our backpacks, this was a dream come true. We booked for 5 days, and this is now day 8...we still have no plans to move it's that awesome. Here's why you should come:||||1) It's right on the beach. The beach is called Sunset Beach for a reason...the sun slides into the sea every night. You can watch it from your hotel room (assuming you've got a view though we don't), the patio bar, or the sand in front of the hotel.||2) Rooms are big compared to other rooms. We're a family and the kids each have a small single bed that can be a sofa during the day. We have our own separate room. There's a kitchenette with a decent sized mini fridge. No microwave though. You can get supplies at the mini-market in the hotel or 10 minutes walk to the INKA supermarket for cheaper fare.||3) Friendly staff both at the front and at the patio bar. Front staff is happy to help you with anything from tour booking to getting an extra pillow. The patio bar is overlooking the sea and has postcard views of the Med. It's open all day to midnight. Beer and food are a bit expensive and not exactly gourmet but the view and the service make up for it. We love to hang here. Best of all , the wireless is strong enough to make it here (I'm literally typing this from a table there sipping on an ice cold Heineken). Beer selection is great.||3) You are outside of Chania, but the bus stop is steps away from the front so you can go into the city anytime you need an urban fix or to see all the museums and sites. ||4) There are many good restaurants within walking distance from here. Many are right on the beach, and I mean RIGHT on the beach. One had waves crashing right up to the foundation.||5) It feels like a resort here, but for a fraction of the price. We're on a budget and travelling long term, so we appreciate being able to stay at such a nice place and still not break the bank.||||After spending 10 days (and counting) here, we have yet to come across a similar hotel with similar amenities for a reasonable cost. It's the best...

Our stay at Golden Bay Suites from May 10th to May 17th was generally pleasant, but unfortunately, it was marred by some uncomfortable incidents that affected our overall experience.||Our biggest challenge was the lack of remote controls for the air conditioning units, which resulted in us not being able to use the air conditioning for the first three days of our stay. We arrived on Saturday evening around 8 PM, and there was no staff on the premises. Sunday did not bring any resolution either, and it was only on Monday afternoon that we were given a single remote control for the three air conditioning units in the apartment. This made our first few days quite uncomfortable, especially due to the weather conditions. We had to open the windows at night, which resulted in our 4-year-old child having 30 to 40 mosquito bites the next morning.||Another concerning incident was the discovery of a wasp nest in the bathroom. It took two days from when we reported the issue for it to be removed. We had to request action twice, which was quite concerning for our safety and comfort.||Finally, the freezer in our room was faulty and could not close properly, resulting in water leaking everywhere inside the fridge. We reported this issue to the reception, but it was not fixed during our stay. This also meant that the ice cream we bought melted, and we had to throw it away. It was only on the last day, 30 minutes before check-out time, that the janitor asked if he should fix it.||Despite these issues, we were generally satisfied with our stay and appreciate the efforts of the staff. We had hoped for some form of compensation for the inconveniences we experienced, but unfortunately, our request was denied. We hope that our feedback will be taken into consideration to improve the experiences of...

I recently stayed at this hotel and overall, I was very pleased with my experience. The rooms are lovely—bright, modern, and equipped with kitchen facilities, so you can easily prepare meals yourself if you wish. That said, the hotel’s on-site restaurant is excellent and offers a wide variety of dishes, which made dining in a delight.

The pool area was another highlight: super clean and very kid‑friendly. There are free loungers by the pool, which is a big plus. However, towel service requires a €10 deposit, and €2 is deducted as a service fee per towel—which felt a bit unnecessary.

On the hotel’s private beach, the loungers are chargeable at €7 each, which seems quite steep. Given that they’re meant for hotel guests, I wish they were available at a lower price. Drinks at the beach bar are also standardly priced, so those costs add up quickly.

The beach itself is fantastic—shallow and perfect for children. I also appreciated how everything is so close together: the rooms, pool, beach, and restaurant are all conveniently nearby.

One downside is that many charges seem designed to increase the hotel’s revenue.

Nevertheless, overall I’m very satisfied with my stay. The excellent rooms, beautiful pool and beach, and great on-site dining outweighed the minor frustrations around extra charges. If the hotel were to ease up on some of these fees, it would feel like a truly generous...