No. 18 Hotel — Hotel in Kerala

This is supposedly a 4-star hotel. It is built like so. But currently it is in very poor working condition supposedly because of covid shutdown. This is a brutal and honest review because the pictures of the hotel and descriptions are entirely misleading and will lead you to disappointment.

First off, we reached during noon. No one was there to receive our luggage. No welcome drink, which is ok. The reception lobby had no AC on a hot day. The lift was poorly kept, you would find better lifts in 10 year old apartment buildings. The lobby leading to our room had no AC either for entire stay of 3 days.

Coming to the room, it was well kept, okay on the space front. My wife being a cleanliness nut found it a little dirty but it seemed okay to me. Bathroom's health faucet stand was slightly broken. Toiletries standard was very poor, local stuff in a 4-star hotel. There was no mini-fridge in the room. AC unit was provided (no central cooling) but it worked very well - the only saving grace for the entire stay. Iron and ironing board were already present in the room.

One morning, we found a big cockroach dead outside our door. A first.

On the last night, the power went off. For one hour, it kept coming on and then off due to some problem they were trying to fix. No updates about the issue or later apologies were offered. A first in my life.

The reception staff was usually not present at desk. They had no information on how go to Munnar from Kochi. The intercom network was not working in the hotel. You had to call a cell number directly.

Wifi - network was mostly unreachable in our room and for 2 days they stated the network was out completely due to a maintenance problem.

Again, I emphasize this is supposedly a...

A very clean and quaint hotel located within the heart of Fort Kochi. Easily accessible to every knook and corner of this lil island. Walkable distance to most of the attractions. Great ambience and cosy outlets within the property to help relax and spend a much needed vacation away from your home country or city. A perfect getaway that will never fail to cater to your needs.

Club 18: The best place to be for a chilled night out in Kochi.. courteous and friendly waiters and bar tenders to cater to your needs. Variety theme nights with Karaoke and DJ entertainment.

Qissa Cafe: very vibrant colourful outlet within the property catering from freshly brewed coffee to English breakfast and pastries. Name it and its freshly made within their kitchen. Inside and outside seating provided.

Raintree: if you want to savor the feel of kerala cuisine here's the place to be. From appams to wheat paratta to meen curry or a perfect kerala biriyani. This is one joint you'll need to visit to fill your appetite.

I thoroughly enjoined my experience and stay at this hotel. Go try it out and fill in...

Overpriced and not the best value. Rooms are clean and comfortable but very noisy.

On the weekends, there were lots of loud, drunk guests that were shouting in the hallways at 1:30am. We called reception and they didn’t understand because they thought we were complaining about the bar noise (which you luckily cannot hear). Finally they realized which noisy guests we were referring too and they came upstairs to shush the guests. It was very frustrating that they said they could hear these drunken screamers from the lobby but didn’t think to quiet them for other guests.

On the second night, we awoke to a family of rats ravishing the ceiling at 2am. The noise was awful! We did everything to try to scare them away. Reception was helpful and let us change rooms... but they clearly have a rat problem.

The one nice thing about our stay were the morning receptionists- they’re very kind and friendly. The nighttime receptionists were negligent and difficult.

I also loved the cafes and restaurants in the hotel-...