Stay Cooper l Laurenz — Hotel in Bolzano - Bozen

I have to first comment on this company's little trick to avoid a bad review. I received an email asking for a review. I clicked on the button that says "Not Good" and I was routed to an email directly to the company. I then checked what happens if I clicked "Good" and I was routed to provide this public review.

Now the review. I received multiple emails, including the one that contained the keybox code, and each email had an address that was not the address of the property. The address was big and bold at the bottom of the email.  We walked all over town with our 77 year old mother because we went to the wrong address. Totally unacceptable communication. This is the primary reason for my negative review. Super frustrating after a long drive and a long day.

The apartment was OK. Very old, with some charm of an old building, but incredibly squeaky floorboards, and a flimsy front door so you heard every neighbor coming home at night or leaving early in the morning.

The place was clean, no...

We booked 3 apartments in Bolzano as we were group of 10! Super clean and nice apartments. Comfy bed. Office staff good at answering queries! Only downside was they didnt tell us about road works outside so was hard to get to apartment on first day with our cases as we ended up parking where said no parking!!! Also no lifts but we kept all suitcases in the apartment on the...

Absolutely perfect place to stay in Bolzano. Hostess went out of her way to welcome us and make us feel at home. Beautiful views of the city and distant Dolomites from the balcony and only a 5 min walk from restaurants or the beautiful promenade....