Pullman Miri Waterfront — Hotel in Borneo

We were supposed to stay for 3 days and 1 night whilst we look around at other comparable hotels or Homestays. We ended up staying a whole 8 days with additional.room for our son who joined us on the weekend for 2days. ( Enough said? It was worth it)

The facilities and comfort is of international standard befitting of Pullman. The breakfast spread is very good and lets just say their Chefs know how to make mean sambals and soups. Their Laksa Sarawak , mee kolok , mee soup are superb. Yes , its in their breakfast spread. We enjoyed our breakfasts so much that we usually had to put off lunch. Even an outing to Gua Niah was delayed because we had a leisurely breakfast enjoying the food and the view.

The hospitality and assistance shown by the staff from the very affable Manager Mr Gerard to the staff at the reception, dining area (special.mention to those at the Executive Level), the housekeeping and even the bell boys were just amazing. Every enquiry, every requests were met with such kindness. We learnt so much from their assistance ranging from - what to do ( gua niah, brunei, bintulu), where to go (tamu muhibbah, miri council park, canada hills, bintang mall....) , when to go (like ...12pm not too late to enter Gua Niah- true, do not drive to brunei weekends unless you are prepared to join the queue at Sg Tujuh Immigration) what to eat (laksa sarawak, nasi lelapan, mee kolok, ... list go on), how to find rental accomodations for short term lease, even where to buy stuff (yes...laksa paste, belacan et al) ... they are our one stop centre. Forget My Google or Mr ChatGPT.

The location at the waterfront gave us access to so many places within walking distance/ short drive We even got to do our laundry twice as the laundey mat was just acriss the road (as is the famous Restoran Muara - for its Nasi Lelapan, Siti Payung for its Kek lapis, seafood restaurants and many other food outlets, Masjid At Taqwa, covenience stores...).

Of course one of the best reason to stay here - THE VIEW. Esp if you get a room facing the river mouth of Sg Miri and the South China Sea. Watching the boats past by in the mornings gave so much satisfaction . Lets not even start with the view of sunrise and the famous Miri sunset. We even watched the rain pour down on Miri. I cannot count the hours when I just sit n watch them from the window, like watching the Bosporus or the boat canals of Amsterdam. I was on the 22nd floor and had the opp to also go to the Executive Level on 24th. I suspect the view is just as breathtaking from the 7th floor infinity pool.

Couldnt have ask for more - a cozy hotel, wonderful service and amazing views. Our first trip to East Malaysia and we stayed at the Pullman. We got it right.

Thank you Pullman Waterfront for such a...

We arrived at Pullman slightly before 11am. The room was ready, so we could check-in early. Service was very prompt, this was one of the quickest check-ins I have experienced, so well done! We have Accor status, so our sea-view room was upgraded for free to a suite, which was more like a one-bedroom apartment. Very spacious.

Room 1918 is a corner room, so while the room was located on the side facing the city, we could get some sea-view, the best of which is from the bathtub window. The view of the room we booked initially might have a more direct view of the sea.

The amenities work well, though the walls can benefit from some touching up. Having a shoe rack or a bench by the entrance might be good, as a suggestion, since there was sufficient space for one there. There was no kettle, so we requested for one to be delivered. General cleanliness was OK, though some details could be improved. For example, we noticed stains on the TV screen and window, also there was an unknown hair tie found in the bathroom.

We filled the bathtub and the water was a bit yellow. It also took a while for the water to heat up for any of the taps. The toilet seat, on the other hand, was always very cold when we first sat on it. Some other suggestions for minor improvement in the bathroom would be to have a rack for hanging face towels somewhere near the sink, and also the window blinds should be replaced.

Not sure if we were just not good at finding things, but it seemed like there was only one TV remote control, even though there were two TV sets (one in the living room and one in the bedroom). Might be more convenient to have a remote control for each TV.

The view at sunset from the swimming pool was quite nice. Though we can't see the sun setting directly from there, the colors in the sky was very nice when we visited.

The bed was very comfortable. Overall it was a good stay, but more thought could have been given to make the room better. Perhaps a latch on the double doors to the bathroom (from bedroom), or suitable cups for the coffee capsule machine (the ones now are too tall). Just little details here and there to make it more like a Pullman, rather than an Airbnb.

The service and location are both excellent. The room can be much improved (we personally felt Marriott Miri had the better product). Hence an overall rating of 4 stars. Still recommended, especially if booked at a...

Pullman Hotel, Miri: A Perfect Waterfront GetawayOverviewThe Pullman Hotel, nestled along the picturesque waterfront in Miri, offers a serene escape for travelers seeking comfort, convenience, and excellent service. From spacious rooms to delightful dining options, here’s why our family vacation was truly memorable.1. Spacious Rooms and Fast Wi-FiThe room at Pullman Hotel exceeded our expectations. It was incredibly spacious, providing ample space for relaxation and movement. The fast Wi-Fi was a bonus, allowing us to stay connected effortlessly.2. Efficient Check-In ProcessWe appreciated the swift check-in process. The friendly staff ensured that we felt welcome from the moment we arrived. No long queues or unnecessary delays—just a seamless start to our stay.3. Grand Lobby AreaThe expansive lobby area exudes elegance. With comfortable seating, stylish decor, and views of the waterfront, it’s an inviting space to unwind.4. Complimentary ParkingPullman Hotel offers free parking, a thoughtful touch for guests arriving by car. Remember to tap your parking card at the counter before leaving—it’s a small detail that ensures a hassle-free exit.5. Breakfast ExtravaganzaThe breakfast menu left us spoilt for choice. From Asian delicacies to Western favorites, there was something for every palate. Whether you crave noodles or a hearty omelette, the variety was impressive.6. Sweet Treats at a DiscountHere’s a delightful secret: After 6 PM, head to the lobby cafe for a 50% discount on cakes. Indulge in a slice of sweetness while enjoying the hotel’s ambiance.7. Impeccable Room Hygiene and ComfortCleanliness matters, and Pullman Hotel nailed it. Our room was spotless, and the comfortable bed ensured restful nights. Whether you’re a weary traveler or a family seeking relaxation, you’ll appreciate the attention to detail.8. Top-Notch ServiceThe service quality at Pullman Hotel stood out. The staff’s warmth, attentiveness, and genuine care made our stay memorable. Whether it was a restaurant recommendation or a simple smile, they went above and beyond.Verdict: A Must-VisitFor families, couples, Pullman Hotel is a must-visit in Miri. From the stunning waterfront views to the delectable breakfast spread, it’s a place where comfort meets...