Midori Concept Hotel — Hotel in Johor

I recently had the pleasure of staying at the Midori Concept Hotel during my visit to the city, and overall, I must say I had a satisfying experience.

One of the standout features of this hotel is its excellent location. Situated conveniently near a shopping mall and various types of restaurants. This added a lot of convenience and variety to my stay, making it a truly enjoyable one.

Another positive aspect of the Midori Concept Hotel was the provision of designated parking and umbrellas for hotel guests. It was a relief to know that I didn't have to worry about finding a parking spot or getting wet during unexpected rain showers. These thoughtful touches enhanced my overall comfort and convenience during my stay.

The hotel also had a water dispenser and a microwave available in the lobby, which was a pleasant surprise. It was convenient to be able to grab a drink or heat up a quick snack without having to leave the premises. This added level of convenience was greatly appreciated, especially after a long day of exploring the city.

Moving on to the room amenities, I found them to be of high quality. The amenities provided were well-maintained, and the smart digital switch was a fantastic feature that added a modern touch to the room. It made controlling the lights and other electronic devices effortless and intuitive.

However, there were a couple of minor downsides that I noticed during my stay. The walls in some areas of the hotel had a mottled appearance, which gave a slightly worn-out impression. Additionally, I observed that one of the lamps in my room was quite dusty, which could have been improved with more attention to detail during the cleaning process.

Despite these minor issues, I left the Midori Concept Hotel feeling satisfied with my stay. The convenience of its location, the provision of parking and umbrellas, the availability of a water dispenser and microwave in the lobby, and the overall quality of the amenities in the room made for a comfortable and enjoyable experience.

Taking everything into account, I would gladly choose the Midori Concept Hotel again for my future visits to this city. It offers a pleasant and convenient stay for tourists, and with some minor improvements, it has the potential to become an even more...

I am currently at Midori Concept Hotel in Mount Austin, Johor Bahru, and I am writing this review in the dark.

Upon entering the bathroom, I placed the floor towel on the floor and immediately noticed a dead cockroach underneath. I contacted the staff, who promptly removed it, but this incident raised concerns about the hotel’s cleanliness standards.

Later that evening, around 10:45 PM, there was a blackout. By 1:30 AM, the issue was still unresolved. This outage left us without air conditioning, WIFI, television, and hot water, making it impossible to shower due to the darkness. When we sought assistance, the staff simply stared blankly without a word of apology.

Upon further inquiry, the concierge informed us of a maintenance notice until 2:00 AM—a detail not disclosed during check-in. This lack of transparency is unacceptable, as it deprived us of basic amenities like air conditioning and lighting, which are fundamental expectations for any accommodation, especially a hotel. We requested a refund and expressed our intention to leave but were told that all online bookings are non-refundable.

Considering that this is a 3-star hotel, I highly doubt that we’d be adequately compensated for the inconvenience we had to go through.

The significant issues with cleanliness and maintenance need to be addressed to enhance the guest’s experience. The hotel’s management needs to get their act together and take ownership when such incidents arise, and not leave their employees to their own devices to manage the guests’ concerns.

Edit: We were told that if the power is not reinstated by 2AM, the hotel would cancel our reservation. They took our details down and promised to follow up with the booking platform. We moved to a nearby hotel thereafter.

We spoke to some of the workers who were working at the generator and they said that there were a lot of issues and that it would not be possible to get the power...

Updated with Suite photos, there is a subtle but distinct mouldy smell in the room but all is well given the decor and usefulness of the room :) like a really really huge bathtub that’s so affordable!!! I really love the matching teacups that go with the decor and a complimentary snack and drink bar!

Midori located at mount Austin is super convenient with rows and rows of eateries right outside the hotel. Midori operates it's own eatery so it was convenient we could get cutlery from them when we ordered in.

The room was very clean, quiet and did not have a terrible smell. The room was very spacious too. But they provided soap, toothbrushes and toiletries, even room slippers.

The bathroom drain was also quite poor at draining the water so there were times there was a flood. The bathroom floor can get quite slippery. The towels however were old and had lost its firmness. Something we observed is that the walls can be pretty thin and we heard noises from the other room, not that it was a huge bother to us.

The air-conditioning was also very quiet. You can switch on and off lights and television with a panel beside the bed, very useful. The king bed was clean and comfortable. They even have charging outlets at the side of the bed! The deluxe king room was affordable and spacious. Overall, the decor is acceptable. WiFi was great inside and outside the room! Window view faces the forest so it was very quiet.

The stay was very pleasant! Even taking a taxi outside the lobby was very easy. No comments about the parking as we...