Boracay Holiday Resort — Hotel in Malay

We stayed here for 7 nights. July 2025 I would give this 2.5 stars if I could. At first they put us to the wrong room at second floor and my husband complained about it then we got transferred to the third floor into a room with a window, which is a bit better.

The downsides: poor wifi connection in the room. Electricity goes on and off means no air-conditioning. No room cleaning unless you ask. No fresh towel unless you ask. No complimentary tea or coffee in the room or water and kettle what so ever. No hair dryer. You must ask the front desk how to use the safety box as no instructions and they will only send someone after you call for follow-up. About 30 minutes later you'll have someone tell you the lock does not work and you will be given a key to lock it. You are only allowed one pool towel each per day! When our son jumped into the pool we were told very quickly by the pool attendant - No splashing water? and yet the hotel allowed noisy karaoke by the pool that went on for hours all afternoon and into the evening. Constant early morning swimming lessons and yelling by the swimming coach which was incredibly noisy. Some staffs are friendly some are disrespectful. One morning we're at the breakfast buffet and my son start sneezing so I told him to turn around this way if you sneeze and cover up, the waiter over heard me and make fun of it and started singing TURN AROUND (Bonnie Tyler)song loudly which I found very disrespectful of him. Staff are loud downstairs.

The good part. You can walk to the beach from this hotel. Breakfast is okay if you are local or you don't...

First of all the location is perfect as you are only a few minutes walk away from the beach. This ideal especially if you need to get back to the hotel to get changed after doing water sports. So, the important stuff you ought to know about BHR. Prepare yourself for limited breakfast options in the morning. Apart from a choice of two cereals which excludes oats/muesli, you can only try four different things. Eggs only come scrambled so if you like a hard boiled egg then dream on. Two days ago i went to have scrambled egg and when i opened the lid, i noticed the colour of the eggs was not yellow. In fact it was grey, yes grey in colour and it absolutely put me off first thing in the morning. I told the staff and they simply replaced the off eggs with fresh scrambled egg and the excuse they made was the fact the eggs were overcooked. Yeah right!!! The gym is not fantastic at all. The free weight bars are bent and some machines are out of order. You will not have a straightforward workout, instead you need to think about what to do next. The gym will get very hot and stuffy and prepare to be bitten by mosquitos if you decide to train in the evening. Oh and remember to hand some form of identification in order to use the gym. Your room will not be cleaned and tidied up unless you specifically ask for it. Bedsheets will not be changed and soaps will not be topped up unless you ask. Ridiculous if you ask me!!! Overall, I would never rebook this hotel. Too many disadvantages if you ask me. I recommend...

This hotel is not value for the money you paid! The property itself is very outdated! They upgraded me to suite room for an additional amount which really not worth! Suite room - tv is only 24inches, no electric kettle provided. I am travelling with a 3yr old child, before I can make her milk, I have to request a thermos flask that will deliver to your room 1hr after u call! What shock me more are the mosquitoes that hovering around your head while inside your suite room! I have to guard my daughter not to get bitten although I have given her OFF lotion! The hot and cold shower? U need to guess which knob to turn on for hot and cold! At least a note or a sign red and blue to indicate hot and cold. I book for 2 nights and decided to leave the room empty and stayed in another hotel.

And not to forget and the worst experience I had so far?? Thier frontliners at the lobby are not friendly nor accomodating at all. They are not wearing nametag so I can't remember who they are! They are selective who they serve and entertain.

So if you look for a better place that you will enjoy, there's a lot of affordable yet cosy place esp beach front which I enjoy the rest of our days in Boracay.

The internet will add in to your frustrations too🙃...