OM Boracay — Restaurant in Malay

Came here to spend $$$ on drinks and have a fun night. Ready to tip the first person who will treat us right to get them started but we were sat without a menu. Didn't offer us the indoor area. Profiled??? Already a red flag so we decided to put on a timer. Took 5 mins for someone to give us the menu. After that, we folded the menu back to signal we're ready to put in our orders. No one cared. A female worker came by and asked if we have our orders taken, we didn't even get the chance to say no and yet she took our menu to another place without looking back. We were just shocked. Had to wave at someone to let them know we want some drinks. After they gave us our drinks which took 30 mins in the process from being sat down to drink serving, they took the menu and didn't even ask us if we will be ordering more.

My cocktail was too diluted, it was like drinking shaved ice. I'm a light weight when drinking and would know if my drink has enough alcohol in it or not.

Music is boring. Need to keep up with the latest beats and songs, it's preset anyway. Place outside is dead; staff just walking around trying to look busy and won't approach tables unless you specifically call for them and guests waiting to be noticed.

Should have considered the low ratings of this place, people are telling the truth. I don't think they want our money at all nor want to provide service so we just left. They're very hesitant to approach guests for some reasons. Need to provide more training and bar etiquette to staff. You're not going to make more money and get good tips if your service is next to...

We just had dinner at the other place and trying to search for a place who serves Buko Halo-Halo, we found this place. It’s a nice place to go when you want to hang out with friends… But I was being insult and feel embarrassed when 1 waiter then another 1 waiter came by me and told me that the table that I was sitting on is worth Php1000 per head consumable. My husband was away to the restroom and left me here. Seems like they’re throwing me out from this area, they don’t want our small money. I think I looked like poor the way I dressed up or something that I cannot afford the worth of the Buko Halo-Halo that I was craving for after 5 years of being away home! I’ve been asking local where can I find since this morning and this is what I got! This is Boracay and suppose to allow tourist to see and experience what this place has to offer. But the way how they approached customers is not good! This is business and should not judge customers by it’s looked, they don’t know who are they talking with! This needs to take action! This tabled should be labeled to prompt customers for at least not feel the same way as how I felt. For this incident, me and my husband went to another table, and again they approached us that this is Php5000,so we decided to be in a bar as he usually does back home. He is never been drunk but because of the amount that we need to consume, he was that I need to hold him. It’s not good for others to come here to have fun but have a bad experience that somehow affects the tourism industry if not being changed by...

Location is great, they don’t have a manager the staff never offered the managers contact info after we repeatedly asked for the manager. Service is slow, three or four people working in afternoon yet cannot cater to a customer order until the customer frustratingly asks for the third time. Literally had to ask “can I have service” Bottle of martini, shisha, cocktails. There was a table reserved for the owner but they never show. Other customers said the owner never shows. Yet they still said we couldn’t sit there. So why does an owner or manager have to reserve the table all day long if they don’t even show? Was there for about a hour and a half yet no one shows up. Makes no sense to me seems like they don’t care about the customers at all. Staff has no idea when owner arrives or if they even have a manager. What place is this? Also shisha is only ok not the best. Wanted a bottle of bodega but when placed the order the staff came back later and said they were out. If you are working in a tourist destination you should know immediately if you are out of something. So glad I didn’t order a bottle of Moët. On vacation in Boracay and was looking for a good night place but now I’ll make sure to...