The pros : A well-deserved 4-star hotel! We loved the complimentary access to the wellness center until 10pm with its onsen, stylish indoor pool, sauna with a button to add essential oil, jacuzzi, hot/cold showers with fragrant mist, quiet rooms, and complimentary refreshments and snacks. We loved the spacious bedroom and bathroom that included bathrobes and slippers, even though it was the hotel's 'budget room'. We really appreciated the luggage room as we checked-in early before our room was ready, as well as its changing room and access to a bathroom and shower. We didn't have time, but we would have loved to play in the spacious play room with its pool table, foosball, and ping-pong table. The hotel is really close to the tran station (5-min walk) but the free on-demand shuttle service is appreciated in case of big luggages. The breakfast was good, the choices were pretty on point (yogurt, granola, pancakes, breads, jams, eggs, bacon, sausages, deli meats, freshly cut cured ham, cheeses, rice, beans, coffee, tea, juices). For those who like it, there's even champagne to make mimosa cocktails.
The cons : We'd prefer and appreciate freshly squeezed orange juice. The space for breakfast is a little tight compared to other rooms, but nicely furnished. We don't have any other suggestions to improve the hotel's already wonderful amenities...
Read moreMy wife and two young adults just stayed (Aug 16) in the quad in the basement. It was amazing and nothing like we expected. A budget hotel in USA is very small with not much else other than beds and TV and bathroom. This room was huge with its own complete kitchen with stovetop/oven/microwave/frig. It was gorgeous and very spacy. The breakfast was also way more than expected where in most hotels you may get coffee, juice, and a bagel but not here. They had everything from eggs/meats/fruit/yogurt/cereal/etc. They have a beautiful pool/sauna/whirlpool. Also two ping pong tables, pool table, and several foosball tables. The amenities were incredible. ||It was also easy to get to. Come off the train and turn left at the Pizzeria which also was a good place to eat. Go down the street past the grocery store Denner and then just after you will see the Alpine resort with Budget on your right. 5 minute walk from the train station.||If you get there early or want to stay after checkout they have a large room where you can store luggage. They think of everything as there is a small changing room in that room as well in case you wish to change prior to going to doing whatever it is you came to do.||We could not have...
Read morePros:|- 5-6 mins walk to the main zermatt train station.|- The hotel can arrange their car/taxi to drop you off at the station|- They let u use all the spa facilities of the Alpen Spa &Resort facilities located in the same building. |- Great spa and gym facilities. Beautiful pool, warm jacuzzi, amazing sauna and steam rooms.|- pack your swim wear! In case you forget, they sell all the sizes too. |- Decent breakfast. Dinner and lunch options available at their restaurants if u need. Veg options too! |- very large rooms, luxury bathroom and, lavish toiletries. U don't have to worry about packing any toiletries if your entire stay is here (except for the swimwear)|- If u have to leave earlier than 7:00 am, they can provide you a packed breakfast, just mention your requirements at the reception. |- suitable for families, couples, groups. |- several options for hiking and other activities nearby ||Cons: |- For more privacy: maybe they can have a door to the steps leading to the bathroom and toilets which are one floor below within your main room. |- you shouldn't call the rooms as 'zermatt budget rooms' as they are way above a decent luxury. ||Summary: We wished we stayed longer. We will come back again....
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