Hyatt Place Greenville Downtown — Hotel in Greenville

I chose the Hyatt Place in Greenville, S.C., because of its proximity to a business event that I was attending. Hyatt is an international company which enjoys a great reputation, so who could have expected that when it advertises a restaurant on the property that one would not exist. The website claims under its "amenities" section to have a "restaurant." According to the website, the hotel offers " bistro-style favorites at The Placery. Pair your meal with premium beverages and savor the flavors of Greenville in style." It goes on to offer "a cleverly curated menu that has something for everyone. Try our popular burger, Chicken Caesar Salad, or Turkey Pesto Sandwich. And don’t forget to pair it with one of our premium alcoholic beverages." So, when I went to the front desk and asked about the restaurant, I was told that one does not exist. "We wish we had one," was the reponse I received from the very nice front-desk attendant who offered to "whip me up some fries and wings." The hotel does offer a breakfast for $11. When I went to check out, I wanted to ask questions about my bill. No one was at the desk. I waited. No one came. Finally, I asked a worker who was vacuuming the floor if I could speak to someone. I was told "she is in the kitchen fixing breakfast." So, if you choose to stay here -- and the rooms are nice, and the hotel is very clean -- just go and know that food is not available despite the website advertising The Placery, which is not a place. That is deceptive advertising -- something customers do not...

I stayed here from June 2-6 in Room 602 and they serially need to do something about their bathroom water pressure issues o. This top floor.||The water in the sink of the bathroom|Had incredibly low pressure and the faucet had no aerator while The shower pressure was incredibly high it almost hurt my back it was too much. I have never seen such an imbalance in water pressure between sink and shower in the same hotel bathroom.||The sink also did not have any hot water so they fixed that problem but the Low pressure in sink and terrible high pressure in the shower was a major inconvenience.||The service was friendly at front desk. The breakfast attendant could be more friendly and the breakfast option and quality was also ok and nothing to write home about.||The valet parking is $25/ day and they lie about parking across the street being $20/day but it’s actually only $7/day max so my 4 day stay I paid $28 total vs $100 + tips if it was a valet here.||Housekeeping was ok and I did not appreciate they discarded my single use eye drop vials . I was upset as they are not supposed to discard medicine of the guests like that.||The location is good in the downtown close to everything.||I will mildly recipe d if they address the bathroom water pressure / plumbing that needs to be addressed by their maintenance on the the top floor.||Also why Hyatt doesn’t upgrade its faucets with an aerator ? Feels low quality and cheap.||The room size was decent but these maintenance issues put a damper...

I stayed here from June 2-6 in Room 602 and they seriously need to do something about their bathroom water pressure issues

The water in the sink of the bathroom Had incredibly low pressure and the faucet had no aerator while The shower pressure was incredibly high it almost hurt my back it was too much. I have never seen such an imbalance in water pressure between sink and shower in the same hotel bathroom.

The sink also did not have any hot water so they fixed that problem but the Low pressure in sink and terrible high pressure in the shower was a major inconvenience.

The service was friendly at front desk. The breakfast attendant could be more friendly and the breakfast option and quality was also ok and nothing to write home about.

The valet parking is $25/ day and they lie about parking across the street being $20/day but it’s actually only $7/day max so my 4 day stay I paid $28 total vs $100 + tips if it was a valet here.

Housekeeping was ok and I did not appreciate they discarded my single use eye drop vials . I was upset as they are not supposed to discard medicine of the guests like that.

The location is good in the downtown close to everything.

I will mildly recommend if they address the bathroom water pressure / plumbing that needs to be addressed by their maintenance.

Also why Hyatt doesn’t upgrade its faucets with an aerator ? Feels low quality and cheap.

The room size was decent but these maintenance issues put a...