Courtyard Villa Hotel — Hotel in Lauderdale-by-the-Sea

Arriving during the hotel's opening hours did not guarantee that anyone would be present. Fortunately, there was a phone number on the wall. No one answered.||Until a call back and an ambiguous request to the hotel next door.||||We finally found out when we were looking for it that it was indeed an adjoining hotel. The young boy didn’t just bother to come against us.||||Luckily we got a room. The door had seen its best days and we also locked it in our time with the door lock. Half of the glass door blind had disappeared along the way, but it was possible to close it with a beach towel.||||After a day of travel, it’s nice to fall into bed. Usually. The other half of the bed was like the Tower of Pisa. Crooked as what. My back cried out for mercy every morning.||||The room was otherwise barren and cold and it didn't help that the voices of the children next door were heard right through. As if we had a rag door between our rooms.||||Popping on the hotel shore confirmed that the sun loungers were not from this millennium. Anyway, everything was a little untidy.||||However. The location was great and there were sunny restaurants and bars a few steps away. Great.||||The positive twinkle continued when we noticed there was a good fridge in the room. The bathroom was also very functional and clean. Stars 5/5.||||Yes. Easily here in a few days survived and without the services of a chiropractor due to a bad bed. The laundry was allowed to dry in front of the air conditioner and the neighbor’s children also left after the first night. There was no congestion on the sun loungers and they were allowed to sunbathe.||||It still occurred to me that you shouldn't expect anything from a cleaner. Towel change or toilet paper had to be requested many times and yet they were not meant to be delivered. The room was also not cleaned once in three days.||||It was pretty nice to be. It was really...

Talk about false advertising…

1.) First off, there isn’t a direct website to book through; it’s all through third-party websites and they all say “private entrance,” “kitchenette,” and “ocean view” when that is NOT the case for every room. I was emailed “additional charges” right before checking into my room.

2. All the towels were dirty, sheets were dirty, and unit itself was simply unkempt. Ms. V would always check in and ask if we received new towels and warned us of the ants (bless her soul, the real gem there with her hospitality).

3.) There isn’t a pool at all. Just a small “pool” that’s always warmed up and is considered the “jacuzzi” with only half the jets working. Don’t let the Google pictures fool you. Upstairs on the rooftop there are 0 chairs, there aren’t any picnic tables outside (just rusty old ones), and beach lounge chairs that are falling apart.

4.) There are see-through SCREEN DOOR for every unit. I had to use one of the towels to cover up our door so no one can see inside. And there were a few times on the first day where randoms knocked on our door and peeked.

5.) There isn’t management or staff here all night so if something happens to you, best of luck! You can call the number provided but more than likely the voicemail will be full or no answer.

6.) For location, it’s great but there are plenty of better places to say than here. Additionally, the “hotel” is in the midst of doing construction and fixing up the place and they don’t even tell you. Waking up to scrapes against my wall and near my door? Not ideal. Another note, all the rooms are separated by a door, so we could hear out neighbors next to us have a whole conversation through the door crack…

Yeah, I had the time today. Don’t book here and save your money. - someone...

We would go back for one reason only. Ms. V, who single handedly takes care of the guest, the rooms, laundry and the grounds is an incredible lady who takes such pride in ensuring every guest has what they need to have an enjoyable stay. For this reason we over looked the worn out accommodations. I will take a worn out room that is clean over a luxury room that is dirty any day. I will take a worn out room that comes with amazing staff over a luxury room where you're ignored, taken for granted and feeling like they could care less if you're there or not. Normally I wouldn't stay in a place of this condition again. However, the bed is comfortable, the linens and towels clean and fresh, the bathroom freshly cleaned and smelling of cleaning products and Ms. V is always asking, "do you need anything? and saying, you let me know if you need anything". But we never had to ask because she was always a step ahead with anything we might need. On Valentine's day she left us a bottle of champagne. I'm sure she bought it herself. This lady loves this building and loves the guest who stay there. We heard from another guest that it's going to be torn down soon for renovations. If Ms. V isn't there when it's fresh and new, we wouldn't go. There are plenty of new and renovated accommodations in the area but they don't have Ms. V. I sincerely hope the owners and/or managers know and appreciate what they have in Ms. V. As someone who travels 4 to 6 times a year, I know how rare Ms. V is. She genuinely wants the guest to feel welcomed and have everything they need to enjoy their stay. Thank you Ms. V, hope to see...