6080 Design Hotel by Eskape Collection — Hotel in Miami Beach

It was really an upset experience. Even though it’s a new and good venue with very clean units, I was extremely upset about extra charges they tried to push on my stay, happening less than 24hs I had already checked in. I came in for 4 nights, arriving at 1am of my first night. It was late hours, and my 9 and 8yo kids and I went directly to bed. The following morning, we woke up and spent the whole day sightseeing, taking the first shower of the so-far stay at night, which was 2nd-stay night. Once again, in the second morning, we left for the entire day; however, after arriving at evening, about 6:20pm, I found the following notices at my apartment. First of all, we don’t drink coffee, the reason why the 3-courtesy coffee pod they leave at the unit were intact, as the stains apparently look to be made of. Secondly, they were charging for 2 feet towels, although they only leave one at units’ bathrooms, and I haven’t asked for any further. Thirdly, the bed and sofa bed were made apparently without changing the bed sheets. Given that, I came down to the front desk to explain it was supposedly put into my account by mistake, but I heard “we got pictures from housekeeping and there are stains on that linens. They’re in the laundry now, and if the linens won’t be cleaned completely out, you’ll be charged.” Faithful, I asked to see the pictures, and could check they were coffee stained, which allowed me to explain it was impossible to come from my unit, but it was vainly. Even though, the motto from the hotel’s personnel was kept. That said, I had to explain pretty clear and incisively it was not from my unit. The more I used to spoke the less the lady and the men at the front desk were compassionate; indeed, the man at the front desk answered a call at the time I was speaking more incisively, and said to the caller “I am sorry, but there’s a men here that doesn’t let me speak.” I immediately disciplined him by saying I was not a “man,” but a “customer,” a customer who was being wronged and trying to explain that that charging was not mine. After asking to contact the manager and the housekeeping leader, and waiting for minutes to have a reply, I was said “they answered me by text messaging that you won’t be charged, those stains were cleaned out.” Hello?!?!?! I wouldn’t because it was cleaned out? No! I wouldn’t because it was not my fault! Period! Further, even if it was my family’s fault, the charged price is an absurd, based on the quality of the linens: Simple, rugged, and extremely low-cost linens; at Costco, for example, we can find a entire bed plus bedroom, 1,000-treads Egyptian set by a more affordable cost! In fact, the procedure for them to attributing responsibility for the guests is completely weak. There’s no photo from the unit to prove where the linens are taken from, even more, detailing the scene with guests’ belongings that can link them to that situation. As per I could see, I wasn’t the first customer to face this situation, and, apparently, they keep the same rudimentary and irresponsible procedure. I am sorry, it looks like much more a tramp that a imprudent procedure. I understand it can be a mistake at the time the housekeeper set the unit’s number on the responsibility form, but who can prove that, even worse, it’s an of-ill-repute action. Indeed, it was a really indelicate situation, wherein a customer clearly showing outrage about the mistake, was even heard. However, as me whether everything was ok on my sta, nobody’s asked so far. For example, after this unfortunate situation, I wanted to take a shower and realized that no shampoo, conditioner, shower gel, and hand soap was replaced, trash in the kitchen and bathroom was still there, and mild stains are in ALL the replaced lines. Sorry, but it seems much more a bad-faith, bait-and-switch procedure than a mistake from the hotel team. If the customer won’t pay attention on the check-out billing, it will pass and charged! What else can come next to any future guest if this no-sense lack-of-procedure ordeal won’t be...

My boyfriend and I were traveling to Miami for the weekend to celebrate our 9th anniversary and we chose 6080 given we stayed here a few years back for my birthday and loved it. This time we upgraded to a larger room with a wrap around terrace. The check in process was pretty simple. When we got to our room we were happy to see how spacious it was. But I became disappointed when I entered the bathroom. It was small. There was ZERO counter space. When we went to shower, there was a piece of the grey rubber off the corner of the ground that separated the stand in shower from the rest of the bathroom floor, revealing tons of rust. My bf had to put it back in place. The water pressure was so low and the extended shower piece did not work and was rusted as well. They provided teeny tubes of shampoo, conditioner and shower gel but thankfully we had our own. They didn’t even prep our bathroom with enough towels (no floor towel?!) and we had to call for some. The floors dried out my feet so quickly and felt dirty so I had to wear slippers the entire time. When it was sunny enough to step out on the deck, we saw the furniture was stained and outdated. I wouldn’t sit on them even if they were dry. Kinda felt like a waste to have gotten this room. Then when we wanted to go out, we called the desk for valet to bring our car up front but they said we needed to go down and tell them ourselves (even though there’s a valet button on the phone) and we paid $40 a night. Often times valet wasn’t at their post so we had to wait some time to request our car and this would cause us to be a bit late to dinner reservations. Regarding the beach: they provide towels, chairs and an umbrella you have to sign out for. The chairs seemed to have gotten old. It was a little rusty, didn’t lean all the way back, and some were missing the Velcro pillows. I also didn’t fit entirely in them (I have wide hips). Our unit also came with a washer dryer in one so we bought detergent to wash and dry our clothes before checking out. The dryer kept turning off and we ended up having to use the only common dryer available in the basement to dry our clothes. And guess what? Someone had their clothes in the dryer and they were done but left in there so we needed to take them out and leave them on the counter ourselves since we didn’t know who’s they belonged to and it was late. What I did love about the unit was the fridge, the toaster oven and the closet space. The location is great because it’s a block away from the beach and it’s quiet; far from the ratchetness of South Beach and perfect for a peaceful sunbathing day or night. The Starbucks was cool too, although when you go to Miami, I’m sure you’d prefer authentic coffee. As much as we loved our first stay at 6080, this second stay around will have us looking elsewhere when we return to Miami. Note to the owners: please upgrade your toiletries, get new beach chairs, and redesign your rooms to actually make sense (ie: large room =...

RACISM through and through DO NOT BOOK HERE! First let me say this is not my first stay any eskape collection hotel. I previously stayed at ABAE on West Avenue and had the most pleasurable experience ever! I chose 6080 cause ABAE was sold out during my stay and was familiar with eskape collection. SHOULDVE WENT WITH HILTON BENTLEY like I started to.

Raul was the attendant upon check in and the only one with any sort of decorum. My husband and I were out on our balcony. Let me stop there. They advertise an “Oceanside” room which any layperson would assume that there would be at least a glimpse of the ocean but there was not. You have a city view so call it that. Anyways sitting on the balcony and the guest to our right was sitting on hers. The maid came into the suite to my left to clean the room. We spoke and that was it. In about 15 minutes I get a knock on my door telling me that we are receiving a notice of a smoking free $200.00. I immediately go downstairs. Let me add, my husband and I are black and the woman was foreign (seemingly the same country as the hotel owners). The front desk claimed that “someone” told them we were smoking and we were receiving the notice for deordorization of the room. How did they make the assumption it was us? It was the lady next to us smoking cigarettes and it blew in the direction of the maid. Furthermore, how did a room need to be cleaned if the woman was outside on her balcony? What little whiff of smoke that may have blown pass definitely wouldnt linger. I told front desk staff this and they were obnoxiously RUDE, not wanting to hear the explanation OR the picture we had of the Diet Coke bottle with all the cigarette butts in it. Instead we were told that if we had evidence we can show them, but what evidence did they have of us?

Look at the rest of the reviews with black names you’ll see tons of reviews about the same racism. They don’t address those reviews, only the European reviews praising their hotel. I also witnessed them HARASS a BLACK family arriving with their children. Hotel wanted to charge for extra people saying that the booking only called for 2. The lady was infuriated explaining that she didn’t book that and even requested a roll out bed so how would that not show the booking was for more than 2 people.

This hotel is just predatory in fees and biased on the look they want in the hotel. It’s not the JW or the Hilton Bentley, or the W. The rooms were bigger than the pool and gym but I guess they’re located next to a Starbucks...