Venezia Grill, Pizzeria & Bar — Restaurant in Miami Beach

If I could give this place a -5 Star rating, I would! Their treatment of both my son and I was absolutely disgusting! I had to go to the Walgreens that’s roght across the street from there and, my two year old son, who I had just picked up from school, was extremely tired, hungry and fussy so, I thought why not get him a slice of pizza (his favorite) that way he could eat immediately as we get home and, go to sleep and, he won’t have to get home and wait for me cook first. HUGE MISTAKE!!! I ordered the small pizza (4 small slices) and I asked them to do half with just plain cheese (for him of course) and half with veggies (for me) I waited and waited and waited, and then waited some more, mean while I asked if I could pay so when the pizza is FINALLY ready, we could just leave. The bill was $13 plus the $2 I added for the waitress who put my order in. Finally, after 35 mins of me desperately trying to calm my son down, telling him “don’t worry, don’t worry honey you will have food in a moment”, the waitress comes out with the pizza, and the WHOLE pizza got veggies on it, not even one slice with just cheese. So now I’m stressing out because the whole reason we even went there was because MY SON was starving, and exhausted from school, the whole point was for HIM to be able to eat ASAP so he could just have a bath and go straight to bed. Not to mention the fact he was starving. Now, I get it, it’s a mistake, people make mistakes but, how they handled their mistake was outrageous! When I show her they made a mistake and made the WHOLE pizza veggies, instead of half cheese half veggies. She said, she will go and show the cook/Manager, I then wait ANOTHER 10 mins, she then finally comes back WITHOUT the pizza, to tell me she will give my money back. Ummm excuse me??!! Is that a joke????? I just waited here for almost an hour (at this point) with a tired, hungry, fussy two year old, who at this point is just hysterical cuz he’s so frustrated, for you to come back WITHOUT the pizza and tell me that you’ll give me my money back??????? I don’t want the money! I wanted the Pizza I just waited an hour for!!! So she says, ok just wait here and we’ll make it again. Again?? What, you want me to wait here for another 35 mins for you to make a new pizza?!?!!!??I I don’t think so, I could have cooked 10 meals in that time. So I told her to just give me my money back. She then gives me back $12. Lol! Can you believe it?! She thought that after all that, she still deserved the $2 tip. In all honesty, she didn’t even do anything, I walked up To the bar and ordered, all she did was put the order into the system but, I always leave a tip, even on takeaway, I can’t help it, I’ve waited tables in the past so I know what it’s like to count on your tips. So I ended up leaving there after an hour with no pizza, a crying baby and $3 short. You may think I’m overreacting but, if it happened to you, I’ll bet you anything that, you would feel exactly the same as I did. This place has ZERO customer service! And put in ZERO effort to make you feel like you want to come back, not to mention how long it took them to make a small pizza, and the place was empty, there was literally only two tables taken, and when I came in they were already done eating, so it’s not like the kitchen was busy. To sum it up, I will obviously NEVER go back there again and, I would also NOT recommend it to...

I ordered from “Saladita” on Uber eats. Only to find out it was from Venezia. I can only assume they changed their name on Uber eats so more people would order from them. I ordered 3 things. A make your own salad which I included Arugula, shrimp, chicken, feta, basil,broccoli, and Cajun snack mix. It had bad broccoli in it (the bottom of the stem of the broccoli was BLACK) obviously bad. Looked like mold honestly and then the Cajun mix which I thought would be a nice kick to my salad. It was STALE PRETZELS I ordered basil on my salad and got none. I also ordered the “saladita 2” which includes salmon, steamed veggies, romaine mix and cherry tomatoes. I GOT THE SMALLEST PIECE OF SALMON THAT HAD OBVIOUSLY BEEN CUT INTO THAT SMALL PIECE AND NO STEAMED VEGGIES. Also got a chicken tortilla soup. IT WAS DISGUSTING. When I told the person working who claimed to be the manager but I’m pretty positive he wasn’t he told me that his kitchen staff said they did everything right basically said I was lying. So I then spent more money to Uber over to the restaurant to try and show the food to get it fixed. I chose to just get the make your salad twice rather than that sad excuse for a piece of salmon. THEY CHOSE TO PUT 1 PIECE OF SHRIMP IN ONE SALAD AND ONLY 2 IN THE OTHER. Then I went to check the food and the “manager” said he already checked it himself and not to check. I stupidly trusted him thinking he wouldn’t be that unprofessional. CLEARLY I WAS WRONG. I THEN GOT HOME NOTICED WHAT WAS DONT AND THEY CHOSE TO NOT ANSWER THE PHONE BECAUSE THEY KNEW MY NUMBER. NEVER ORDER FROM HERE. THEY ARE DISGUSTING AND HAVE HORRIBLE CUSTOMER SERVICE for way too much money....

I went there yesterday with my girlfriend. We use to eat something and while we searched menu, I decided to order Mojito. Bartender asked me to take a seat behind the table, and after some time she gave us two 12oz glasses with something. There was nothing but peppermint lump on the bottom. When I tried that, my first reaction was an attempt to spit it out somewhere.

Smell or rubbing alcohol, not sweet AT ALL, temperature about 70°, NO carbonation, no ICE. Remember the taste of non-filtered tap water? So yep, its exactly that taste. I went to the bar and very nicely asked, did she put there a water instead of soda? She said: Soda! Soda! I had a very good altitude and just asked her to make me Mojito with Sprite and ice. She start to lie its was a Sprite, but when I asked her where is the bubbles from carbonation and for what reason her Sprite not sweet at all, she became aggressive and poured this poison into sink.

She said: drink like this or you can go somewhere else.

If this can called Mojito in Cuba or wherever else, in US or Europe its called SLOPS.

If you want to try my experience at home, here is receipt of their so-called Mojito: -Worm tap water -Lump of mint chewed by your cat. -"Rom" flavored vodka Straw Then drink it and try to don't vomit. For even deeper experience, ask somebody to aggressively yell on you.

Or, you can just go there and pay for it.

•Very, very very bad service •Unacceptable ingredients •Unprofessional stuff •12oz glasses for price of 24oz Will never go there again just because I afraid to consume that what they...