It’s a very old place like majority places at Myrtle Beach. Don’t get your expectations high. Looks like they keep renovating on the go. They replaced floors in some rooms, updated kitchens in others. The access to some tiny stares and walkways is taped and closed due to hazards. Also some of them simply are no longer up to the codes due to being very narrow. Some rooms are more updated, some are less. We got the one on the back, ocean view non-smoking room 404. The floor is replaced with the newer vinyl planks, which is nicer than it was. But the floor itself is dirty and needs to be actually washed, not just sprayed with something. There is black mold in the bathroom, on a bath tub itself, and it’s so deep in it that only replacing the bathtub would work. The tiny roaches are in the bathroom already, under the sink, which will probably grow within couple weeks into a larger problem. Also there is not enough air circulation in a bathroom, and as soon as you turn on the water in the shower, bathroom turns into a sauna. AC is ice-cold and uncomfortable because it’s either too hot, or ice cold blowing straight at you all night. Beds are rather comfortable, but the linens are stained with large discolored circles. The walls are dirty. I don’t even want to think and elaborate on what that dirt looks like. We had a full kitchenette, that looks freshly painted with white paint, but with the older kind of stove with built in oven. The stove is leaning to one side holding to the wall, like a drunk guy. Full size working fridge has a good size freezer. This room has all the utensils for four people. Also there are 6 cups, enough bowls, plates, pots and pens, coffee maker, microwave, full size kitchen sink - all you would expect from the kitchen is there. The door to the room is dirty, moldy, barely holding on. They have two actual locks requiring two real keys that are little complicated to get hang on. You’ll get them on a large blue diamond in exchange of the DL, that they will make a copy of and give it back to you. But you don’t really need those keys because maintenance will leave the door to your room unlocked, once they take garbage away, and your room will remain unlocked all day till you are back. So do not worry about locking it at all, it won’t matter anyway. Don’t be surprised if you’ll find some random homeless guys going through your staff in the room. Do not forget to bring $100 cash for deposit, even for your 100% prepaid booking and with credit card on file. You cannot be checked-in without that and their ATM is not always working. Balcony sliding door does not work properly, but at least it is always stuck which is actually good. It would prevent your hand getting chopped off. And you will sign and initial this specific paragraph on a paper, that they are not responsible if your hand is injured by the balcony door, which is actually heavy. Good thing is that balcony has perfect view of the ocean and we loved it. No tea or coffee, little bit of shampoo and soap, couple towels - all you’ll get. No hairdryer is provided, no safe, but enough hangers that you probably won’t use. There are washers and dryers downstairs for guests to use. Parking is complicated. The whole hotel is like a maze that you have to figure out. Once you did - it’s all good. Corridors are horrible and dirty, elevators too. Watch your steps because all the floors have holes and bumps. Swimming pools are clean. There is even one that is 7-8 feet deep. Overall it’s a solid 2 stars hotel that is priced accordingly, but don’t leave any valuables inside. Location is great. If you planning on spending all your vacation inside the room - do not book this one. If you need a room to sleep and are planning your day fun outdoors, then this is a decent place for that. You can cook there all you want, have a good swim in a clean pool (yes, their pools are clean, much cleaner than at many other hotels. They are spending time on cleaning the areas). Beach was nice. We spent Memorial weekend there, three nights stay,...
Read moreMy boyfriend and I visited the Polynesian Friday, 3/15 - Sunday, 3/17. If you're an avid visitor to Myrtle Beach you know and understand that Myrtle Beach is an old, tourist town. Most of the (2 - 3 star) beachfront hotels on the strip are old and have been there since the 60's & 70's. Many of which have not been remodeled but over the years have been through room renovations including the Polynesian. That's evident upon arrival. Upon checking in, there were (2) young ladies checking people in. We booked our room through Priceline as I usually do with all my Myrtle Beach hotels. When it was my turn to be assisted the lady immediately ask me for the ID for any adult staying in the room. She stated they could not rent the room (despite having a PAID reservation) without having a copy of every adult in the room. I explained I'd have to go back to the car and get my boyfriend's ID as he waited in the car. Before I walked out she also mentioned because I booked third-party (Priceline) I'll have to provide a $100 CASH deposit. I asked could I use my debit card and she said it HAD to be cash. But the kicker was their ATM in the lobby was out of service. She recommended going next door to the Captain's Quarters to use theirs. At this point BEFORE CHECKING IN I'm now on a short adventure. We get in the car, drive next door only to realize THEIR ATM WAS OUT OF SERVICE TOOOO!! Smh!! At this point I'm outraged as I now have to go to the bathroom after the long 3-Hour drive to get to Myrtle Beach. After driving around for a few more minutes we manage to get to a Food Lion grocery store and get the cash (and bathroom) we need. We get back to the Polynesian, I have the $100 CASH and both our IDs and I proceed to go back and get checked in. The lady at desk checks me in, takes the $100 bill and puts it into a envelope, I sign the paper, she hands me the keys and we finally we're done! We get assigned to room 208 on the 2nd floor. The room clearly has been renovated. It had 2 Queen Beds and a small kitchenette, stove & refrigerator. All your basic necessities and toiletries were provided. Our room was right over the seasonal outdoor pool. Again, if you know, you know! The room is OLD. The hotel is even OLDER. DO NOT come to this hotel expecting the Four Seasons. Before settling in the room we sanitized EVERYTHING and dressed the bed with our own linen from home. As we dressed the bed and inspected the room we did find 1 Bed Bug on the box spring of the mattress. THANKFULLY it was already dead and we didn't see any others. The view from the balcony (on the 2nd floor) is good. When we were in the room, most of our time was spent on the balcony so we saw a lot of things. While the outdoor pool appeared to be closed due to the season (and obviously cold temperatures) it still got a lot of action. Throughout our stay, so many things were thrown off balconies and into the pool. From chicken wings, to constant spit flying, cigarettes, etc. If we weren't in a position to actually SEE these things landing in the pool it would have been easy to blame the dirty pool on the hotel while in all actuality it's the horrible guest(s) who stay there. At around 5am on Sunday 3/17 we were awakened by one of our neighbors banging and yelling on the door down the hall. It was some kind of altercation that sounded as if the police were involved but we chose to mind our own business. The hotel itself wasn't horrible I just think that a big part of the condition(s) of the hotel is based a lot on who's staying at the hotel.
I know this review is long but if I can help it I probably will not stay at the Polynesian again. There were just too many horrible guests around us that made our stay very...
Read moreI initially booked my stay through booking and they won’t allow me to give them a review. I’ve not received an invite to review them yet.
But let’s get to it. Starting with the nice things. The location is great. The views were amazing. There were 2 pools( 1 inside and 1 outside) and a splash pad for littles. The outdoor pool was our favorite, it was very clean and I did see them clean it once while we were there 5 days. But the pool stayed crystal clear. The indoor pool smelt too strong and it was overwhelming hot. Probably because of the sauna and the pool was heated. The splash pad was ok. The only downfall for me was that it was in the parking lot so there was constantly people walking by.
We had an ocean front room on the 2nd floor in the back building and overall it was a perfect room for a small family of 3. But we were constantly bumping into each other. The room was very tiny with 2 beds. The room was equipped with the works(stove, fridge, dishes). The bathroom was so tiny that in order to get to the shower you had to stand or straddle the toilet to shut the door to gain access to get in. But the bathroom was nice other than the compact space.
The beach stayed pretty empty until the night. The first night I quickly realized this was a party hotel, so there were a ton of 25ish young adults constantly partying. Of the night they would sit on their balcony’s and scream and harass people on the beach. Technically not the hotels fault but it shouldn’t have happened more than 1 night.
FYI IF YOU BOOK ON A 3RD PARTY SITE THERE IS A $100 CASH ONLY DAMAGE DEPOSIT REQUIRED UPON CHECK IN. Normally wouldn’t be an issue but it’s need to know info upon arrival. There is an atm in the lobby but only allows $60 max withdraw.
They said it’s stated in the fine print. I finally found it but you have to click 3 different see mores to even see it.
You do get the deposit back during check out but you have to sit and wait for housekeeping to check your room. Kinda cringe. But it’s whatever. We ended up having to wait an hour bc the maid claimed there were dirty dishes in the sink. They were clean, just didn’t have anywhere to set them to dry. So heads-up make sure your used dishes are clean, dried and put away.
The staff was very very rude. Every single one of them except the receptionist working when I went down to add on 2 more nights. But Ofcoarse they’re going to be nice then.
Also I don’t know if this is a thing in Myrtle beach with every hotel but a DL is required to be on file for every person over the age of 25 staying in the room. This was a first for me but also my first time in Myrtle beach. So idk.
The Hotel needs major renovations and repairs though. The door keys are actual keys and was annoying and takes a bit to get in the hang of unlocking the right way. But it didn’t even matter if you locked it or not. If housekeeping came while you were gone they’d leave our door unlocked. Also the doors aren’t very sturdy, I was constantly laying awake watching the door bc you can clearly see where the doors have been broken into with crow bars. Sketch AF.
I was constantly triggered while in the room bc there was no broom and there was constant sand in the floor. Bc duh beach. Even after spraying off you’d still bring sand in. And housekeeping never had a broom. I even went and asked for one. They said housekeeping would sweep but no one ever did.
I don’t recommend this hotel for families it’s basically a party hotel. For 5 nights it costed us around $500. Not bad but just book the resort tour looking at. It may be a bit more but it’s worth it. The entire atmosphere of this hotel is...
Read more