PLS Check Cashers — Local services in New York

I sent someone a WesternUnion transfer, and they came to this place to pick it up. The receiver was very polite, and I know this because I was on the phone with them the entire time before they even walked into the store. So I know that she had not said or done anything to the agent behind the counter. The dyed blonde middle-aged woman whose name begins with S treated her terribly. I can only presume that it is because on first glance, you can tell that she is very poor. She went into the system and said that there was a problem with the test question, but when I called WesternUnion they said there was not. She insisted that there was a problem and pretended to call Western Union in front of us. The reason I know that she pretended is that the person at Western Union who was on the line with me at the time said that he did not see anyone else making an inquiry into this transaction, and as an employee there ,he would be able to see who was in the account as well as himself.He saw no one this, while she was pretending to have a conversation with the Western Union agent on the phone She did this two more times, insisting that she was on the phone with Western Union and she never was. As a matter of a fact, beside myself, no one had called in about this transaction at all. This was two different Western Union agents telling me the same thing. Very wicked woman who because someone was poor, decided to mistreat them and did not care whether or not the money they were receiving was money with which they could eat.(it was) This is a terrible representative of this business. I thoroughly hope that this is not what this company’s stance is regarding their customers. It’s really sad how people take advantage of those who they see are not in a position to defend themselves .this was very badly done. Anyone can find themselves in bad circumstances at any time, no one is exempt, and she should remember that. We all go by God’s grace That being said, I give this place less...

Overnight employees always talking on the phone every time I’ve gone passed 1am they say the system is down to send or receive money from western union has happened 3 times in the last week last time was 5/9/21 5am-630am employee said system was down and will be back up in 30 min I stood there over a hour and 20 minutes she was on the phone laughing and cursing entire time by 6:30am she told me system will be down around another hour for some reason is always after 1am I’ve had this happen 3 times since may2nd and much more than I can count since march25th pls needs to have a real time customer service system or help department to keep track of these so called down...

They are just a bad business flat out rude and disrespectful. They make you wait for more than 45 minutes to make a simple transaction then they give you a hard time for everything. I have a state job and they still gave me the hardest time to cash a check , they make you feel like you did something wrong. Why would you stay open for 24hours and call yourself a "check cashing place if you constantly refuse to cash checks. Makes no sense 😕..I felt like I was being processed to go to prison.. they held me and my check for hostage. They told me to wait 8 minutes then I waited almost 20 this was actually the worst experience I have ever had in my...