Went to check in with my wife in a wheelchair with 2 ada certified service animals and they wanted to charge a service fee per dog. I provided a credit card, signed the incidental paperwork and i then told her that I wanted the service fee in writing. Because i asked for it in writing, she said i could go somewhere else. Horrible service for someone in a wheelchair with service animals. They were both service dogs with papers.It took us 2 months to plan this vacation. To be discriminated against was horrible. I did provide a credit card and papers to show that they were service dogs. Very rude staff towards someone with a disability. If you are in a wheelchair with 2 service animals, looking for an ada room with a roll in shower. This place will discriminate against you. They can say what they want, paperwork was provided, credit card was handed to them. They still discriminated towards my wife. They were rude from the time i mentioned service animals and provided paperwork and a credit card. Very hostile towards the handicap with 2 service animals. We are basically premier members with Wydem Rewards, have stayed at a lot of La Quinta Hotels. Have stayed everytime with these 2 service animals. Not once have we been treated in this discriminatory way. Have always shown the paperwork on them, but never treated with this kind of rudeness. Corporate tried calling them a handful of times over 2 hours, they would not answer their call. Horrible,...
Read moreWhat a dump. DO NOT WASTE YOUR MONEY. I am perplexed by the good reviews. It doesn’t look like the pictures. I knew right when I drove up that it was a mistake.
I travel frequently for business, stay in a lot of hotels and this by far was the worst. I can’t believe Wyndham would attach their name to this.
VERY BAD WIFI. Constantly in and out. I was here for business and fortunately did not schedule any video calls. I had to use the hot spot on my phone the entire stay. I complained about it a few times and it wasn’t until I asked to speak to a manager (who apparently does not keep a set schedule and was MIA) that a front desk clerk and maintenance man called my room to try and help. If you could call asking me to contact tech support to fix the issue. I told them I don’t have time for that. The MIA manager should be sitting on the phone with tech support, not me. They acted like it was my just my room having an issue. It wasn’t my room.
Horrible surrounding area with bar/strip club in the back parking lot. Loud music until the early morning hours. Lots of noise in the parking lot.
Tub was clogged so it filled up as I was taking a shower.
Stains on bedding on 2nd bed when I came into the room. Should have been obvious when the bed was made and I saw it immediately when I walked in. Holes in sheets.
Stay somewhere else. I should have left after the first...
Read moreWhat a dump. DO NOT WASTE YOUR MONEY. I am perplexed by the good reviews. It doesn’t look like the pictures. I knew right when I drove up that it was a mistake.|I travel frequently for business, stay in a lot of hotels and this by far was the worst. I can’t believe Wyndham would attach their name to this.|VERY BAD WIFI. Constantly in and out. I was here for business and fortunately did not schedule any video calls. I had to use the hot spot on my phone the entire stay. I complained about it a few times and it wasn’t until I asked to speak to a manager (who apparently does not keep a set schedule and was MIA) that a front desk clerk and maintenance man called my room to try and help. If you could call asking me to contact tech support to fix the issue. I told them I don’t have time for that. The MIA manager should be sitting on the phone with tech support, not me. They acted like it was my just my room having an issue. It wasn’t my room.|Horrible surrounding area with bar/strip club in the back parking lot. Loud music until the early morning hours. Lots of noise in the parking lot.|Tub was clogged so it filled up as I was taking a shower.|Stains on bedding on 2nd bed when I came into the room. Should have been obvious when the bed was made and I saw it immediately when I walked in. Holes in sheets.|Stay somewhere else. I should have left after the first...
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