Hanoi Morning Hotel — Hotel in Hà Nội

Our room was nice and clean, and although it initially felt dark and closed-in, we felt comfortable there. We didn't spend much time in our room anyway, as the whole point of being in Hanoi was to be out and about. Do bring your own conditioner if that's important to you. There were two unlabeled dispensers in the shower, one for shampoo and one for shower gel. They were different colors but they both smelled the same to me :)||The location was pretty much ideal. It gives you direct access to the Lake of the Returned Sword (go there early in the morning) and the Old Quarter with all of its liveliness. Still, it is located in a calmer alley so it was much quieter than I had expected, and sleeping was no problem. It was also easy for us to connect with our tour guides.||When you stay here, be sure to go to the 10th floor for your most important meal of the day, or even just to catch the view from up there. The breakfast options included a variety of Vietnamese and Western options. No croissants or anything, but there was toast, butter, jam, juice, coffee, etc., though you should really have the local stuff. We had pho on our last morning there, and it was delicious.||The staff was great and Julie was delightful, but the unsung hero was the Breakfast Lady. She's not all smiley and bubbly, but she's very attentive, kind, and good at her job. One of us grabbed a Vietnamese banh mi and she came over to help us get it toasted (it hadn't occurred to us to do that). She took care of us with the effectiveness of a trained server but with the heart of a typical Vietnamese auntie. One couple of travelers came up, looked around, and left without saying a word, and it was clear that she was sad about it. At least say, "Hi." Oh, and when she learned that our flight out of Hanoi was at 12:45 pm, she made us a to-go box with sticky rice and sausage, and sent us off with wishes of happiness, luck, and prosperity. I was actually a little sad when we left. We had such...

The location of this hotel is fantastic, it’s a 1 minute walk to the lake and central to all amenities. The view from the rooftop dining area is gorgeous. But there appears to be a missed opportunity, whilst we were there the bar was not open, and during the NYE festivities this may have been an advantage to them. The rooms 601, 701, 801 and 901 all have lake views with a small unfurnished balcony. It’s worth the extra to pay for these rooms. ||I would have scored them a 5, however, there was a couple of things not quite right. The kettle wire did not reach the socket, so had to boil the kettle elsewhere. And although the rooms and dining area appeared clean, the corridors were dusty on the handrails and floors etc. ||Julie the manager is a credit to this hotel, and she arranged our trip to halong bay, which although, not exactly as described by her, it was a fantastic couple of days in the bay.||Recommended bars and restaurants. |Homebrew bar, (for craft brew beers) |Little Hanoi, beautiful food and...

This hotel is nice overall. The staff is very nice and service oriented. However some things can be improved: sound isolation (sounds from inside and outside, not to the point where we would not sleep, but it could happen that the people in the corridor would wake you up). The safe was not working (we did not ask staff to fix it though, they would probably have helped). The bed lamp was not working. No toilet brush. No battery in the tv remote. Bed was a bit hard. Shower was a bit blocked. The rest was here, very center, helpful staff and nice, very nice panoramic room for the breakfast, there is an elevator, the water is working well, the shower is ok, there is space to store your clothes, it does not smell humidity, the wifi works very good, we had a mini fridge, soap, teethbrosh provided, 2 bottles of water a day provided. Daily...