Bombshell — Local services in Municipality of Jasper

Poor customer service. I expect this type of service from low quality retailers not expensive boutiques.

I had just packed active wear and there was an unexpected chance we would do something “fancy” so in a bind I bought a shirt. The plan didn’t work out and at the hotel trying it on again it wasn’t that flattering, and yeah for the price if I didn’t love it I was ready to return it.

When the employee told me there are no returns I asked her why the woman that morning wouldn’t have told me that? I would not have bought it.

She told me in a condescending tone that it said it on the receipt. I told her that makes no sense I’ve already bought it when I’m handed the receipt.

I said I live so far away and can’t use store credit, and for a tourist location they should disclose this as they’re checking out customers.

Honestly her rudeness is why I’m leaving a review she replied “well that would just be a bad way to run my business” …mentioning to buyers you can’t return clothes?

Just a bizarre and negative experience. And now I’m stuck with an overpriced shirt I probably...

I had a wonderful experience here this Saturday. I was in Jasper attending a function that was semi formal, and in our haste to leave the house we forgot the garment bag with my dress in it! I did not realize it until the next day (the day of the event) and didn't know what to do so I googled clothing boutiques in the area and Bombshell came up. We showed up right before opening and a wonderful lady helped get me an outfit that may have been even better then the one I had planned originally. She was so helpful and attentive and kind, I wish I had gotten her name! Either way, it turned an awful stressful morning into a great experience and I ended up getting two new outfits out of it because the selection was so great. The price I paid for the two outfits (two tops and two skirts I can mix and match) was honestly phenomenal for the quality of the pieces. I'm so glad to chose this place to come first and next time I am in Jasper will be back to add to...

Customer service at it's best. During a trip to Jasper I was in this store and made a purchase of a sweater that I loved. Once home I thought I should have bought the other one as well and contacted the store. The person assisting me was very helpful , found what I wanted and even offered to pay 1/2 of the shipping to send it to me. When the box came there was a little message "from the mountains with love" My next trip to Jasper I will...