Ridiculous that they don't allow you to browse without a sales person harassing you and following you throughout the showroom. The other two times I've been inside the store, the sales person kept following us around without letting us browse freely. Then we've received so many 'follow up' calls from the sales people to come back in to spend money or our store credit. It's a terrible and disgusting sales cycle they have and truly would not be shopping here out of my free willtheir items are overpriced for what they are. Only reason I have been here is to spend in store credit from gift exchanges. What a waste of time driving into downtown to be told 'we are full' and you can come...
Read moreI have been in contact with Serena for about 2 months prior to my visitation to this store. From our phone call and through text, she has been very informative and attentive. Our visit to the store was spectacular, I got to try on all pieces till I found just the one! Serena has professional attitude, she knows what she's talking about and what looks good together (I was interested in a Guan Yin necklace). From the sizing of the pendant to the overall style, length and design of the necklace, she gave us her valuable opinion. I would not like to have shopped with any other jewellery consultant. I will be coming back. I highly recommend Lao Feng Xiang. I am so happy with my...
Read moreI had a really great experience with Serena! She was my jewelry consultant who helped me picked out the most perfect bracelet for my birthday. I went in store with my cousin who was looking for jewelry as well and we both walked out super happy with our purchases. She is very knowledgeable about 24k gold and can suggest/advise the best pieces based on what you are looking for. Serena is very kind, patient, and honest, who will answer all your questions and make sure you walk out happy with no regrets! Thank you Serena and Lao Feng Xiang for the best birthday gift! :) Highly recommend if you are looking for new jewelry...
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