Oakberry Açaí Bowls & Smoothies — Local services in Vancouver

Terrible customer service! Went in the evening to purchase coconut water, paid for it, however cashier informed me there wasn't any more coconut water left. Without going downstairs (storage) to check if there was any more, she just said there wasn't any there either. When asked if she can refund my money, she said she can't. She expected me to just walk away, as she was too busy socializing with another person who works in the same building. Then she picked up a granola bar that's sitting on the counter, and attempted to give it to me. I informed her I don't eat granola bars. When asked if I can speak to the manager, or have a contact number/email, she said she doesn't know. As I walked away, she went back to...

Stopped by on a Saturday, on my way to an appointment, and ordered an açai smoothie. It was delicious, the store is super cute, clean and everything. Great customer service! However, I was shocked to see the total amount: $18 for a 16oz smoothie! It was delicious but way too expensive for a drink. After tip, I saw myself paying over $20 for a drink. I get that costs might be high for the business but this is quite a pricy beverage. I had a good experience but not something I’ll be...

I had a wonderful experience at Oakberry Açaí at The Post Vancouver, thanks to Ji! She was incredibly friendly, welcoming, and attentive throughout my visit. Ji took the time to explain the different toppings and helped me create the perfect bowl. Her positive attitude and warm smile made the experience even better. The service was quick and the açaí was delicious and refreshing. Thank you, Ji, for your excellent customer service—I’ll...