Oscar de la Renta — Local services in Paris

Dear Specialist Guillaume Casseau - Flagship Store Manager, Oscar de la Renta, Paris

I looked everywhere, and only your company came through with a beautiful sleveless jewel neck dress: Your floral field dress - what I have been desiring and I am so very pleased.

The dress is perfect. A true special flower design of genuinely outstanding quality including materials with a warmth and discreet elegance and a touch of robustness as well as fragility. I love the simplicity. I love what the pansy flower symbolize. And I love the magic in the shape of the dress and the colours.

A dress, genuinely special and make you feel good.

But I have not only bought a great product from you; dealing with you has been a delight. I had a completely positive experience with you from beginning to end. You had one unwavering focus: Me, your customer. No matter that I live abroad.

You answer e-mails personally. You answer e-mails honestly. You give advice with integrity. You will do anything you can to help.

It was truly a pleasure to buy from you and I really appreciated the efficient and friendly correspondence I had with you.

Thank you too for safe packaging so the dress arrived in perfect condition and for the quick delivery.

My experience of buying from you is excellent, highly recommended for customer care.

You are a genuinely caring manager who put an effort into getting all the pieces of a purchase process to work perfectly and function with ease for the buyer.

Best...

Je voulais partager l’expérience shopping que j’ai vécu aujourd’hui en rentrant dans la boutique Oscar de la Renta a Paris. Tout d’abord j’ai été accueilli par un équipe souriant et je me suis senti comme une invitée dans un vrai Palace. La décoration du lieu et l’esprit de tout l’équipe se marient d’une façon particulièrement magnifique avec la finesse de sa collection et la douceur de ses imprimés. Tout d’abord je remercie le Directeur et son équipe qui nous ont reçu d’une façon très chaleureuse. Je tiens à remercier profondément aussi Zoe qui a fait de notre visite un moment inoubliable, grâce à son savoir être et son savoir faire. Elle est une personne exceptionnelle.

À très...

I purchased the dress I wore at the wedding of my daughter I was very impressed with the service and good attendance of mr Geoffroy Foureau -D. The alterations needed were expertly done and the result was...