Aiko's Mochi³ — Local services in Dusseldorf

Today was my first time trying aiko mochi bubble tea, and unfortunately, it was a very unpleasant experience. I told the staff I wanted a brown sugar bubble tea. Since it was my first visit, I wasn’t very familiar with the menu and didn’t realize I had ordered the wrong item. When I received my drink, I saw it was a brown sugar latte, so I immediately told the staff about the mistake. To my surprise, her attitude was very poor—she insisted it was my fault for not reading carefully and made no effort to explain or help. As a first-time customer, I had expected a bit of patience and guidance, but instead, I was met with rudeness and indifference. This experience was very disappointing, I won’t be...

We got scammed for real! We asked for strawberry, mango and yuzu mochi. At first they said the mango and strawberry mochi were sold out. Then suddenly one of the employees found some from the back of the store. We didn’t think much of it until we ate them. The yuzu was alright, but the strawberry and mango were AWFUL! We think (we are certain) they just got old mochi and sold them to us. The outside of the mochi was hard and dry! 🤮 we’ve eaten many mochi and those were horrendous and it’s very shameful that they sell old products to their customers. Be aware! I wouldn’t even complain if the prices were normal, but for 4,80€ per mochi, I cannot understand why they would scam their customers...

While waiting for the neighbours to open for lunch we were craving a small sweet snack. Because they were just open and still preparing everything fresh they didn't have all the options on the menu. What they have on display is what you can choose from.

We chose the coconut mochi but when we wanted to take a first bite the lady that helped us realised we had a mochi from an old batch. We were so happy that she immediately gave us a new one. The dough was perfect. So soft and fluffy with a good coconut flavored filling. We are coming back later to try...