Pasticceria Aida — Local services in Como

We just arrived in Como. We are United Sates citizens. We are fully vaccinated and boosted with Pfizer. The man working in front refused us service because he claimed we did not have a green pass. We explained to him that Italy does not issue green passes for U.S. citizens but accepts the CDC card from the United States. We have used this card to obtain entrance into three different European countries and has also been accepted by every single restaurant and tourist attraction that we have been to since we arrived in Europe weeks ago. However, this man (slender with black/brown hair) vehemently denied us service essentially the moment we walked in even though the restaurant was filled with patrons. There appears to be tourists all over Como, but if you are not from Italy, it appears you are not allowed in this one restaurant. The result is we took our business elsewhere. The result should have been admitting us into the restaurant considering our vaccination status is most likely better than everyone in the restaurant. The result for the man behind the counter should be termination from his employment and an educational course on vaccination cards. Long story short, if you are a tourist, especially from the U.S., never go to...

I don’t usually write reviews, but we just went to have lunch at this place and unfortunately it was the worst experience we have had so far in Italy. We ordered 2 pizza’s and 2 pasta’s. After waiting for a very long time for our food to arrive, our pizza’s arrived and we were told the pasta’s weren’t able to be made. We accepted this and decided to share the pizza’s between the four of us. When we got to the last slice of one of the pizza’s, we saw that there was a very long hair embedded into the dough of te pizza. We told this to the waiter, who went and got her boss. Once he decided to come to our table, which took a long time and required us to call them to our table again, his reaction to us showing the hair was: “But you still finished it?”. This was a very unprofessional response, obviously if we saw the hair earlier we would have stopped eating earlier. It wasn’t about the money at all, but it’s disgusting to find a hair in your food (which was half grey half black, neither of is have grey hair). We didn’t get an apology whatsoever and decided to pay for our meal so we could get out of there as soon as possible. Save yourself the trouble and don’t go...

🇬🇧 The bill was wrong, we wait 45 mins for a Latte Macchiato and strangely when we went to pay our credit card wasn’t working on their device and even after 3 credit cards tried it was still our fault and not their device who had a problem😂. As we had no Euros they accepted us to pay with Swiss francs but they charged us 2€ as change costs so we refused to pay cash and proposed to try again with the 3 other credit cards we had (so in total 6). Then magically a second credit card device was brought to us and this time it worked!!! I summary we recommend you to pass your way even if the terrace is very attractive and find another place to enjoy a good “Caffe Latte” and a tasty “Pasticceria” and have a nice customer experience!

🇮🇹 Il conto era sbagliato, aspettiamo 45 minuti per un Latte Macchiato e stranamente quando siamo andati a pagare la nostra carta di credito non funzionava sul loro dispositivo e anche dopo 3 carte di credito provate è stata comunque colpa nostra e non del loro dispositivo che ha avuto un problema 😂. Dato che non avevamo euro, ci hanno accettato di pagare con franchi svizzeri ma ci hanno addebitato 2 € come costi di cambio, quindi ci siamo rifiutati di pagare in contanti e abbiamo proposto di riprovare con le altre 3 carte di credito che avevamo (quindi in totale 6). Poi magicamente ci è stato portato un secondo dispositivo per carta di credito e questa volta ha funzionato!!! Riassumendo vi consigliamo di passare per la vostra strada anche se la terrazza è molto suggestiva e trovare un altro posto dove gustare un buon Caffe Latte e un gustoso Pasticceria e avere una bella Customer Experience!

🇫🇷 La facture était fausse, nous avons attendu 45 minutes pour un Latte Macchiato et étrangement quand nous sommes allés payer notre carte de crédit ne fonctionnait pas sur leur appareil et même après 3 cartes de crédit essayées, c'était toujours notre faute et non leur appareil qui avait un problème 😂. Comme nous n'avions pas d'euros, ils ont accepté que nous payons en francs suisses mais ils nous ont facturé 2 € comme frais de change, nous avons donc refusé de payer en espèces et proposé de réessayer avec les 3 autres cartes de crédit que nous avions (donc au total 6). Puis, comme par magie, un deuxième appareil de carte de crédit nous a été apporté et cette fois, cela a fonctionné !!! En résumé nous vous recommandons de passer votre chemin même si la terrasse est très attrayante, et de trouver un autre endroit pour déguster un bon « Caffe Latte » et une savoureuse « Pasticceria » et avoir une belle expérience client !

🇧🇪 Die Rechnung war falsch, wir warten 45 Minuten auf einen Latte Macchiato und seltsamerweise funktionierte unsere Kreditkarte beim Bezahlen nicht auf ihrem Gerät, und selbst nach 3 versuchten Kreditkarten war es immer noch unsere Schuld und nicht ihr Gerät, das ein Problem hatte 😂. Da wir keine Euros hatten, akzeptierten sie uns, mit Schweizer Franken zu bezahlen, berechneten uns aber 2 € als Wechselkosten, also weigerten wir uns, bar zu bezahlen, und schlugen vor, es noch einmal mit den 3 anderen Kreditkarten zu versuchen, die wir hatten (also insgesamt 6). Dann wurde uns auf magische Weise ein zweites Kreditkartengerät gebracht und dieses Mal funktionierte es!!! Zusammenfassend empfehlen wir Ihnen, Ihren Weg zu gehen, auch wenn die Terrasse sehr attraktiv ist, und einen anderen Ort zu finden, um einen guten „Caffe Latte“ und eine leckere „Pasticceria“ zu genießen und ein schönes...