Limon'è — Local services in Rome

According to their story, my wife's wallet was taken by a man, but they did not even think about not giving the wallet to the man or checking whether it really belonged to him. It was a pink wallet, how could it possibly be his? My wife remained respectful, but I can't let this pass. How can they guarantee me that the staff didn't steal it? Only that day the cameras weren't working? Can this really be believed? What’s even more concerning is that the cameras, according to them, were not working that day, so they couldn’t provide any footage. What if your child was kidnapped or you were assaulted in the store? Then you'd have no camera footage to rely on. This is an amateur operation. My wife has lost €500, and there was hardly any support from the store. They themselves admitted that theft happens frequently there. Be cautious and avoid visiting this place because you’re likely to get robbed. We're planning to take legal action against the store. We've been left traumatized, and we were only seeking some support from the store, which they have been very lax in providing. We have been asking them for a long time to come up with a solution, but now we are going to...

RACISTS! Refused to serve me bc someone else broke a bottle by accident. He stood in the store for 10 mins and outside and nobody approached him to pay. I WAS NOT IN THE STORE when the item broke. He went to pay after and they didn't accept the payment. RACISTS!!! I ordered 2 items and they refused to cash bc I am black. My husband who was previously in the store came and stood beside me to find out what was happening. She refused to serve even though my husband was not the one who broke the item. Disgusted.

*To your comment below. That's not true. The cash register was cleared of my order and I was asked to leave the store. The correct way to handle this would've been to speak to your cashier about her poor behavior because I don't care for an...

We visited the Limone store on Via del Lavatore as our hotel was a minute walk away. We visited the shop every day. Every visit the staff were very welcoming. The staff were happy to help and spent time with us. We brought bottles of limoncello for myself and daughter and then we also brought limone spread, lemon cookies and lemon candies, and then finally going back for a lemon in a lemon ice cream. - 2 flavours of ice cream in an lemon, I had the lemon cheesecake and limoncello ice cream and these were stunning and beautiful creamy flavoured ice cream. I would seriously recommend trying this place if you...