ルイ･ヴィトン メゾン 大阪御堂筋 — Local services in Osaka

Overall, the store is elegant, the location is convenient (3min walk from Shinsaibashi station), and the staff were all friendly and engaging.

In particular, a lot of the credits go to the staff Ayaka HORII(堀井絢加). Her impeccable service truly deserves much recognition and compliments. Her expertise knowledge and professionalism is what made this store stands out from the others.

Despite her packed schedule, she is always patient in giving me time and sometimes a reserved space to try on different items. She offered tailor-made advice that suits my specific needs, instead of only reading info straight from the product catalog. You can tell she is passionate about her job and shows true appreciation of her own products.

On two occasions where I wanted to purchase items that were very low in stock (one limited edition necktie and one sunglass case), Ayaka made tremendous effort in contacting other stores to make sure the items could be transferred to the Osaka store before I leave Japan. Such dedication and meticulous service from her are unmatched.

One time my mom was hesitant to buy a handbag because the shoulder strap won't seem to fit her body length. Ayaka improvised and taught us a neat and simple trick to wrap the strap around the bag which solved the problem instantly and my mom happily bought it. That simply shows when you truly know your product in and out and could think out of the box.

Both my parents and I became a fan of this luxury brand because of Ayaka. LVMH is fortunate to have someone like her who helps maintaining the brand reputation so successfully.

I highly recommend visiting Louis Vuitton in Osaka if you are traveling around, and if you are lucky to be served by Ayaka I can guarantee you will have a wonderful...

My visit to the Louis Vuitton store in Osaka was an exceptional shopping experience from start to finish. As I approached the store, I was immediately struck by its sleek and modern design, reflecting the luxury brand's elegance. The cleanliness of the store was impeccable, creating an inviting atmosphere that set the stage for a memorable shopping excursion.

The staff were incredibly attentive and knowledgeable, offering personalized assistance and guidance throughout my visit. Their professionalism and dedication to customer service were evident in every interaction, making me feel valued and appreciated as a shopper.

I was pleasantly surprised to find great prices on a wide selection of items, ensuring that there was something to suit every taste and budget. Additionally, the store seemed to have every item in stock, with shelves neatly organized and replenished, ensuring a seamless shopping experience.

Although I had to wait in line before entering the store, the wait was well worth it. Once inside, I was able to browse at my leisure and explore the vast array of luxury goods on offer.

Overall, my experience at the Louis Vuitton store in Osaka exceeded all expectations. With its clean and inviting atmosphere, attentive staff, great prices, and extensive inventory, it's no wonder why this store is a must-visit destination for fashion enthusiasts and luxury...

The male staff’s service was terrible. He couldn’t speak Chinese or English, which was fine, but he kept coughing without wearing a mask. He even used a phone translator and asked me to come closer to read it. The next day, I caught a cold and my whole Osaka trip was ruined. It was really unprofessional and inconsiderate.😡😡😡

The next day, another female staff member was just as unprofessional. I saw an item I liked but didn’t have my passport with me. I told her I was staying at W-Osaka and would be back within 30 minutes. She agreed, said it was close, promised to hold the item for me, and even gave me her business card so I could contact her when I returned.

I came back in just 20 minutes, and she told me it was already sold. I was completely speechless — didn’t she just say she would hold it? Does she even understand what “reserve” means? All she did was apologize and say she could order one from the Umeda store. I refused.

I’ve shopped at luxury boutiques all over the world, but this was one of the worst service experiences I’ve ever had — right up there with the Fendi in Ginza. Never coming back. You may not care about losing one customer, but I certainly don’t care about losing this store either. Balenciaga’s service is ten times...