HOMEGAME PLUS OSAKA (大阪心齋橋店) — Local services in Osaka

The staff were extremely rude and openly discriminated against foreign tourists. It’s outrageous that a store supposedly aimed at tourists would treat them with such contempt. This was one of the worst shopping experiences I’ve ever had. I seriously urge everyone to avoid this place. I honestly don’t understand how any respectable brand would allow their products to be sold here — the staff act like street thugs with zero professionalism.

On top of that, the prices are heavily marked up and completely non-transparent. Foreigners are clearly treated differently from Japanese customers — it’s a blatant...

I was visiting from out of the country trying to find an Adidas Tokyo shoe. I wanted white with blue. They only had black. After I purchased, I saw the white pair I wanted in store next to them. I asked kindly to return with my receipt within 5 minutes and they said no. No return or exchange. Very poor service. You should be able to return with receipt. Extremely disatisfied with store. Would...

Worst ever customer service, standing there searching for someone to help and no one there , i saw a guy on his phone and don’t bother to support and i asked about the shoes price only he shouted saying wait wait, the same thing yesterday i was here to ask no one was there , i thought it is closing time and the staff was tired , but it seems it is there behavior...