KDDI — Local services in Tokyo

The free team lab experience was awesome, the reception desk is located at the ground floor and you will need to confirm your arrival. Once time is up, the staff will gather the visitors at one spot closed to the stairs for the assembly and welcoming speech before entering to basement level. Locker provided, how considerate 💗. Reservation required online (English version will be auto translated by Google over the site), then screenshot the page with confirmation # at the end. Visitor needs to be there *at least 10 mins earlier on committed date. It is definitely Japanese tour only during the visit, so simple understanding of Japanese is required at the visit. Staffs might speak limited English, not guaranteed, however I found the staffs at the Experience show are super friendly, they were so willing to help out when we lost in...

Best AU support experience here.

All staff were polite and friendly.

We made a reservation and asked for English support. Some of the procedures were not in English (such as some questionnaires that we already did online and talking to our previous provider for cancellation) but the person who explained the new contract to us spoke fluently.

The experience was as hassle free...

Great place. They had someone that spoke English so that was great. Other than that, they have phones to borrow if you don't want to use your own phone during the experience. If you use your own phone, it's best to download the app prior...