I visited the Oh My Glasses store in Ginza to get my new glasses, and I had an outstanding experience. My appointment was scheduled for 5:30 PM, but I arrived a bit early around 5:10 PM. Despite the early arrival, I was warmly welcomed by the sales associate, Lam, who immediately started the process.
Lam is highly proficient in English, which made the entire experience seamless for me. He took the time to explain every detail of the process, from recommending the most suitable frame style for my face to explaining how the measurements are calculated. He also provided insightful information about the brand and the lenses, making sure I understood everything.
Lam was incredibly patient and kind, answering all of my questions with a smile. I genuinely appreciated his professionalism and attention to detail. For non-Japanese speakers in Tokyo, I highly recommend Oh My Glasses in Ginza. The service was exceptional, and I left feeling confident about my purchase.
Thank you, Lam, and thank you to Oh My Glasses Ginza for such...
Read moreI was in a bit of a bind when I forgot my sunglasses at home during my trip, but thanks to all the positive reviews I read, I decided to check out this eyeglass company - and I'm so glad I did! From the moment I stepped in, the staff was incredibly friendly and welcoming, and I had a great English conversation with one of them which made the whole experience even better.
The staff member was super helpful and understanding of my situation, and even though I have a big head (haha!), he was able to recommend some great options that fit perfectly and looked amazing. I was impressed with the high-quality of the sunglasses, and it's clear that this company takes pride in their work.
If you're a fan of supporting independent businesses, then this is definitely the spot for you. The service and attention to detail here are top-notch, and I left feeling happy and satisfied with my purchase. I'm already looking forward to my next trip to Japan, just so I can stop by again and see what else they have to offer....
Read moreMy husband and I visited for his birthday to purchase a pair of Tom Ford glasses! Rei Tohmon-san was such a delight to work with to find the best pair that fit well and matched my our face shape and style. We first had Rei san professionally analyze my husband's facial type, some counseling for what kind of frames he is interested in wearing, and then recommendations of a number of frames that match. After trying on the reccomended frames, we couldn't be happier with our purchase!
The store has a great selection of brands that are suitable for all TPO and facial types, is very clean, and the staff are very knowledgable and friendly.
Thank you Rei-san for your friendly service and expertise. We will definitely come back here again when it's time for a new pair.
PS, as this store is really popular, I would highly recommend to make a reservation before coming if you are interested in making...
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